Hello,

I have encountered an issue while using Zoom. During a conference, I cannot hear the other participant, and they cannot hear me. Upon checking the microphone and sound, no issues were found. This problem occurs on both my computer and phone. When using the web version, I don't experience these problems, but it lacks the functionality I need.

I would appreciate any assistance in resolving this issue.

esiste una soluzione per poter scaricare report presenze in formato PDF o cmq in un formato non modificabile ??

riesco solo ad esportare il tracciato in formato .csv che è modificabile e pertanto non può essre usato come prova certa del tempo di sessione al corso

My zoom meeting keeps quitting unexpectedly. Like during in the middle of a meeting, my zoom meet would just suddenly end as if it was shut off from the task manager or something. I am 100% sure this is not an internet problem. It probably ain't an account problem either. My professors in school use pro accounts so our meetings can go past 40 minutes. It also "mostly" occurs whenever I interact with another application in my desktop like Microsoft Edge. I would simply click on my browser sometimes and the Zoom meeting window would just exit by itself. There were also times where during a meeting, my entire desktop would LITERARY run in 3 fps. Yes, the entire desktop. My mouse would move incredibly slow and the sound would stutter. This would last for 5-10 seconds until the zoom meeting client would end by itself once again. Currently I'm using zoom via web browser so that it won't quit unexpectedly again but the browser version is really slow though. There must be something in my pc that keeps shutting off my zoom meeting. I didn't even receive any of those "zoom quit unexpectedly" pop-ups whenever this happens.

I really need help with this one. 

Can anyone tell me how to record a meeting I have a Live session coming up that I am setting up for a client and she wants to record it if possible - we only have the free version and I have seen 'Clips' is available but what would be best and how do you do it please to record the whole 40 minute session? many thanks. I have tried searching and found the guideline but it states to go in to Account management and account settings - which i don't have and something about Admin rights - which I don't believe I have on a free account? Help....

I use "no fixed time" recurring meetings for my lessons. I have over 40, neatly arranged in alphabetical order.

It used to be simple to set this type of meeting up, but Zoom, in their desire to make things ever more convoluted, relegated the option to set up this type of meetings from the web, so now, instead of 30 seconds from the app, as it was before, takes me over 5 minutes to set up a new meeting from the web (and of course, editing no fixed time recurring meetings from the app totally messes them up).

In their endeavour to break what was working fine, they also all but hid all recurring meetings from the app, placing them under layers and layers of buttons, so that we can waste our time hunting them in calendars that we don’t use.

In my irredeemable contrariness, I discovered that one can install a previous version of the app, where recurring meetings were still easily visible (version 6.1.12 46889 was the last one that did that), and untick the "automatic update" check box.

Until Zoom’s internal Department for Complicating Simple Things and Breaking What Works discovers this, and makes it impossible again, I can now access my recurring meetings without faffing about.

Hi, I have one question. Is it possible to share file in chat with Video SDK. Zoom providing and api or any interface in Video SDK to file share in chat. If don't than we have any other solution to provide file sharing in zoom chat. If we create their own file sharing system than how we can integrate with zoom chat.

Hola! En las grabaciones de mis últimas clases, queda congelada la imagen cuando traigo a mis alumnos a la sala principal. Es decir, la grabación viene bien, luego cuando creo aulas partidas/separadas para trabajar en equipos y los vuelvo a traer a sesión principal, en ese último tramo de la grabación, SÓLO SE ESCUCHAN LAS VOCES PERO LA IMAGEN SALE CONGELADA. A alguien le está pasando lo mismo? 

I have an Annual General Meeting that is run as a webinar. Polls are launched to vote on resolutions (basic for and against). 

However only some of the attendees have voting privilege's, but everyone can raise their hand and be promoted to speak.

Please can Zoom add a feature in to allow the host to allocate polling "rights" to registered attendees.

Putting no voting participants into the waiting room is not a viable option for me as all participants have the right to speak to a resolution, but not all have the right to vote on it.

Thanks