As the title indicates, I cannot access Zoom either on my browser (at zoom.us) or through the app.  This issue is only on a single computer, which is hard wired into my modem, and not any other device connected to my home wifi network.  Does not matter which browser is used, and I have cleared cache several times.  In fact, my work even replaced the computer (it's a PC) thinking it was a hardware issue, but even with a new desktop, the issue persists.

To be clear, I cannot even *access* the website zoom.us, though oddly I can get to Zoom support, and even more oddly, can get to ZoomGov.  This issue rather suddenly arose one day midday, and it's extremely frustrating.  It doesn't affect any other similar app (like Teams) and when I did have the Zoom app downloaded, that wouldn't work either.

Anyone have any ideas as to what could be causing this issue?

I have the up to date version of zoom on my machine but not paid for. I have been able to blur my background in the past but the feature appears to have been removed. Has this feature been slammed behind a paywall, if so that is a poor choice on zooms part as there are plenty of other option for meeting platforms and they also still allow this feature.

Hi everyone,

I currently host daily Zoom meetings where I interact with various participants. As the admin, along with my partner, we manage screen sharing and microphone control, while attendees mainly join as listeners.

However, I’m facing a challenge that I’d like to resolve. Many participants do not enter the meeting with their full name, which causes issues when trying to identify them during the session. This forces me to interrupt the meeting to ask them to update their name, which takes up valuable time.

I’m looking for a solution that would require participants to enter their full name before they can join the Zoom room. Additionally, I would like to obtain a list of participants with their full names to efficiently track attendance, as it’s crucial for me to know who attends these daily meetings.

I would greatly appreciate any suggestions or experiences you can share to implement these functionalities in Zoom and optimize the management of my meetings.

Thank you in advance for your help!

I have 19 users with Zoom accounts and cannot seem to upgrade them.  Here are my issues:

1. Those with Version 5.15.##, or below, can no longer open their software.  Therefore, they cannot sign on and check for updates.

2.  When I go to the Zoom website, I only see "Zoom Workplace" (maybe version 6.1.6.43767?) as a download choice.  Is this the same as plain Zoom? (All current users are on Zoom 5.10.0 thru 5.17.10).

3.  If I download, and run the installer, Zoom Workplace will not open.  I still get messages that I need to be above version 5.16.6

4.  I cannot get any help from Chat, or phone calls, because I'm not "qualified" for live person support.

ANY help would be greatly appreciated.

I am on a Mac using Sonoma. My video camera works just fine with FaceTime, but when I begin a meeting in Zoom my screen shows only black. I have tried using the Video controls, deleting the program and reinstalling, etc. I am flummoxed as to how to solve this problem. Your help would be greatly appreciated. Thanks.

Hello,
How can I disable the notification "Not hearing anything? Turn up volume"?
This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.
I couldn't find the option to disable this alert in the Accessibility menu.