I scheduled a meeting for next month, anticipating aprox 20 participants. I want to use breakout rooms for this meeting (10 groups of two participants) yet when I go to meeting options, there is no place to select reassign breakout sessions.

Questions:

1. Does the $149 annual membership level include Breakout options?   
2. must participants be registered in the zoom meeting prior  to the meeting? If so, how is this done in advance of the meeting date?

3. How do i know, i have the capability to offer Breakout rooms prior to my meeting?

thanks, MindyM

Since the recent upgrades, my screen has been freezing in meetings with clients, and the only way I unfreeze them is to minimize the screen and then maximize it again, which I have to do every few seconds. I have been on the online chat support 3 times with 3 different support staff, all who have advised me to uninstall current app and then install new version. This has not worked to date. I have cleared my browser's cache. I have no problem with my wifi bandwidth. I need help and cannot get it.

Hi Support Team,

Currently, I paid the license for my own Zoom account. And my limitation is 500 participants in room meeting.

But the participants never reach that limitation. It 's around 300 people and then if the new one join this meeting, the meeting automatically kick one of remaining people. 

So I do not know what's happen here. I had already checked on my technical site, and nothing was wrong with that.

Please help me to answer this part. 

Thanks and best regards.

I am hosting a demo for another person that has a zoom account. That other person will put on the demo. I want to do the invites and collect registration for the event, and then send out the meeting info, password or link after our members have registered.  How can I do this?

Hey everyone!

I get the following error when trying to access a previously recorded meeting from a friend's zoom account.

"You cannot view this recording. Cloud recording plan expired".

Could anyone tell me please how I can find out if the video is still available and not deleted?

How can I retrieve the video? I am not able to contact support on the phone and don't know how to proceed on this.

Thanks,

Sandor