Error code 5003 on one laptop whilst other works fine
Hi - I recently bought a Dell Iaptop and, when I try to join a Zoom meeting using the desktop client in Windows, I get the following message: Unable to connect: Check to make sure you're connected to a stable network that cannot be blocked by a firewall or proxy. Error code: 5003 I can see from searching elsewhere that this error code is common with a range of possible resolutions, but none seem to work for me (restarting the computer, I have all the latest driver updates, status of Zoom servers is fine, reset Network Adapter settings, added Zoom as a trusted site). I have tried the obvious ones and only installed Zoom a couple of days ago so it must be the latest version. What is particularly odd is that I have an older HP laptop on which the Zoom Windows desktop client works fine. This other laptop is on the same wi-fi network, both use Norton 360 and both are Windows 10 laptops. I was just wondering if this information might help to narrow down what the problem might be and if anyone has any ideas? Thanks.
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