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I have been using Zoom for years and I have never had an issue connecting with my computer audio. Now, when I join a Zoom call, my computer audio is connecting with the speaker but not the microphone. I do not know how to fix this problem. Can someone please advise?
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(I don't know which Zoom forum this question belongs in. I'll start here.) I use my Mac built-in camera for Zoom. There's a persistent problem with the image quality and particularly the color balance (hue) of my own image – my face and background. My face appears with a reddish-purple color that I can't get rid of. I've tried multiple methods – several brands of ring lights, colored cellophane on my lights, changing the room lighting, etc. – but nothing seems to work. As far as I can tell, MacOS doesn't have any adjustments that might help. Zoom has some limited camera adjustments, but nothing that helps. Maybe the solution is to get a third-party app that will allow me to adjust the image attributes for Zoom and any other apps that use the camera, such as Facetime. I've searched for apps like this, but I'm not sure exactly how to describe the category of app I need. Is there a name for this sort of app? Also, many of the apps I've found say they're good for "webcams." Is the built-in camera considered a webcam? I'd welcome any suggestions.
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Hello, I am using the latest version of Zoom Workplace (annual subscription). When my client shares their screen and I write on it using an iPad, they often encounter a textbox or eraser tool popping up unexpectedly. When that happens, they can't type or write anything. This issue persists until the client stops and reshares the screen. Could this be a glitch? Hope to hear from you soon.
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I wanted to understand what the License Count mean when we upgrade to Pro where the license count is 1-9. Does that mean that if I take Pro license, I can have 9 users added who could use the account. If Yes, can we have meetings scheduled at the same time for different meetings by different users. Ex: License is Pro User License Count: 5 (A, B, C, D, E) Can A & B schedule different meetings at same time for different users? By adding A, B, C, D, E will I still be charged for 1 plan or will the new users I have to pay extra?
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We are deploying Zoom via GPO, and I've installed the administrative templates and enabled the "Set to integrate Zoom with Outlook" policy. Now when my users log in, they are prompted for admin credentials to install the outlook plugin. How do I avoid this?
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Hi There, I really need some help on this. I added a colleague as an alternative host on ONE meeting, but it seems he is now the default alt host on EVERY meeting I create and he receives an email notification. Is there a way to remove him permanently as an alt-host? I have tried removing him from all past meetings, and that does not seem to work. Any help would be greatly appreciated!
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I have the annotations feature checked in my Settings - Meeting (Basic).
However, it does not work in some meetings.
Is there any additional setting I should check?
I've been recording my Zoom meetings on my Mac and having them save locally. Typically I have both an audio and video file. Recently, I had one save the audio, but not the video file. I NEED this video in order to receive a certification! Can someone assist? Many thanks.
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