My Zoom app recently updated to Zoom Workplace and now includes the "create clips" facility. There is a keyboard shortcut built in (Ctrl+Alt+C) that opens that window even when Zoom is closed. Unfortunately it is a keyboard shortcut that I had set up for use in Word and it's one that I use *all the time* 😞 I have disabled the clips feature in Zoom, but that keyboard shortcut now seems to have been irrevocably allocated to that function, so when I type it in Word, nothing happens, and I can't allocate it to the function I had allocated it to any more. I've set up a new shortcut in Word, but even so this is driving me nuts because my use of that shortcut is so automatic that I'm forever using it and getting confused about why nothing has happened. 

Does anyone know how to wrest control of my shortcut back from Zoom? 

UPDATE: The problem resolved itself at some point during the day yesterday (no restart or anything, not related to anything I did). Most mysterious -- but thank you, Zoom, if it was because of some update you made! 

Hello,

I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.

How can I do ? I have installed the desktop version but do not understand what are the next steps.

Could you please help me as this is urgent ?

Thank you in advance.

Philippe

So today when I started my Windows 10 zoom meeting client cannot run.
Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.
And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.
Help please.

Since my last update my zoom camera keeps flikering and turning the screen green

I have uninstalled and reinstalled zoom several times

I have taken my laptop to a tech support who has checked my device and there are no faults

I have tried using a webcam - this did not resolve the problem

I do not have this problem on my phone camera or my notebook chrome

This only happens on my laptop which is running on windows 10

Is anyone else having this problem and managed to resolve it?

We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio.  We had not been experiencing this for the last several years here in the office with multiple calls happening every day.  Our internet connections speeds have remained very fast and showing no issues during the same time these zoom issues occur. 

Is there something we should look at on our Network Firewall that could be impacting this?  We recently did update our Firewall on our network. Any other ideas would be greatly appreciated. 

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached.

Thanks in advance. this is so frustrating. I look forward to insight! 

Hi I somehow chamged my settings..I used to see myself until my client entered waiting room, then once I accepted them, there was a small thumbnail of me and the rest of the screen was my client. Now the thumbnail is gone

Any suggestions? Unfortunately, I've clicked and unclicked a bunch of things now so it's really messed up. 

I'm on zoom with patients all day.

Any help would be appreciated!