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2022-05-09 07:56 AM
Greetings,
I am having trouble editing my profile name. Someone lent me her zoom account to host a meeting. Now, I am always showing up as this person's name whenever I enter a meeting of any kind. I have my own account. What's going on? Thanks for your help.
Solved! Go to Solution.
2022-05-09 08:24 AM
Hello,
-From the start menu or your applications folder, open the installed Zoom Application.
-Click on the Profile icon in the top right and sign out of the account you are signed into.
-Sign into the correct account
-Verify that your profile name displays correctly here https://success.zoom.us/profile and click edit and verify your Display Name is correct as well. (https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile)
If this resolved the issue, mark this a solution to let us know!
Thanks,
Micah
2022-05-09 08:24 AM
Hello,
-From the start menu or your applications folder, open the installed Zoom Application.
-Click on the Profile icon in the top right and sign out of the account you are signed into.
-Sign into the correct account
-Verify that your profile name displays correctly here https://success.zoom.us/profile and click edit and verify your Display Name is correct as well. (https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile)
If this resolved the issue, mark this a solution to let us know!
Thanks,
Micah