Hey everyone I am a IT support specialist at a Architectural firm and I have a user who for some reason has a basic plan assigned to him and his called keep getting cut short when he should have an Enterprise account. I know that he has already tried signing back out and back in. Would like some insight into this please.

When in Zoom, the video is super red but when I am using the same camera in other apps, it is fine.  Anyone have any ideas?  I have tried the limited settings in Zoom.  In the pictures attached, you can see the difference.

Any help would be great.  Thanks

Hi guys, I was having a audio issue. Every time I enter a meeting, it shows that Zoom failed to detect my mic and speaker and there's a red mark on my mic icon. But when I test my mic and speakers, everything just go well! And the mic will be normal for onw second. After that, the failed to detect window will pop out again and repeat the same thing. How can I solve this issue? Btw, I'm facing this only after I updated my laptop to Win11. Thanks for your help!

I take online piano lessons and my teacher can't hear my piano, but he can hear my voice clearly. When he can hear the piano it either breaks or cuts up or after 10 seconds, he can't hear it anymore. I've looked through a lot of different settings and I don't know what to do. I have a Dell Inspiron 14 with AMD Ryzen 7 5000 core. I've went to audio recorders to record my piano and it can hear my piano, so I don't think the problem is with the computer. Anyone know what to do?

I've installed the latest Zoom desktop client and Zoom Outlook plugin with Outlook closed.
I install it as an Administrator on the laptop.
We open outlook and the Zoom plugin looks like it's there.  If we try to schedule a Zoom meeting, it simply schedules an empty meeting with no Zoom information.
If we start an instant Zoom meeting everything works, we just can't schedule zoom meetings with zoom info populating.

I've removed and reinstalled both plugins and have confirmed that the plugin is active in Outlook.

Any ideas?  

I use acuity to sign people up for classes which generates an email for the meeting. The clients used to receive a link directly on their email, but now it seems to have changed to a 2-step process where they have to press the green button to add it to their calendar. Is there a way to change that so the link shows up on their original and reminder emails?

I have a Dell Inspiron 27 All-in-One. The system runs with Intel i7 32gb RAM  on Windows 11 Home

When I am on a Zoom meeting as an invitee I cannot hear the music with a video streaming with lyrics (like Karaoke) nor can I hear background music to a video that is showing an interview

Any suggestions as to what could be the cause?

Thank you in advance 😉

I use Zoom daily and today, none of my page content shows up.  If I go to My Meetings, none of my meetings are listed.  If I go to my profile, nothing is listed.  It will go to the menu option I click on (profile, meetings, settings, etc) but once there, the content doesn't load.

I have important meetings to host and can't get in.  The help page is of no help.  

I have tried logging out and back in, rebooting, and nothing works.  All of my other apps work fine.  This happens on both my desktop computer and my laptop computer.

My account is active.  What's up?

Thanks!

Hello zoom community!
I was recently attending a zoom conference in which multiple speakers shared individual sets of slides, one at a time. It was remarkably seamless: the first presenter stepped into a screen share with the typical speaker view in the corner of the shared slide. Then, one at a time, 7 other presenters rotated through the speaker view and shared their individual slide sets without (from the audience's perspective) starting a new share. There was no having to "stop" screen sharing so someone else could "begin" screen sharing next. The speaker's camera and slide set automatically rolled over on the presentation. How can I do this?