I used to have a Zoom paid account as president of our local photo club, and my Zoom meeting login name was admin.photo club. I transferred this to another committee member, and now use my personal but unpaid Zoom account for logging in to other personal meetings. But my name still comes up as admin.photo club, and I have to change it after logging in, to my real name. How can I get it permanently changed?

Thanks,   Richard Stern

I recorded a meeting to the Cloud. I can see 3 recordings in my Cloud for this meeting, but they are only a few seconds each, the full one hour recording is not listed. Any ideas on how to retrieve the full meeting or why it didn't save the full meeting?

hello gentleman,

I'm having trouble accessing my account's admin panel zoom

The screen is flickering with an error message (Zoom is temporarily unavailable to display this page.) and I can't do anything, it won't let me access anything.

I was in the process of purchasing the Pro license and now I don't know if the purchase was completed or not, other than that I use this account a lot for meetings.

I need urgent help, I have opened a support ticket #14225045
Can you help me urgently please.

praise,

Anderson Moreira

I am wondering if anyone has an issue with the time limit since yesterday. The meetings are ending in 40 minutes even when there were only 2 participants. I have already  reinstalled, logged out, logged in again but nothing works. It's still the same.

Hello All,

I am trying to work out the difference between purchasing a licence or just purchasing a new account. They seem to be about the same price, so I am wondering what the difference is.

I have a few employees who need to have their own meetings with clients at their own times (sometimes same time as me). So I am wondering if I am better off buying licences for them, or just paying for their own personal Pro account?

Thank you

Hi everyone,

I have an issue with Zoom connection when I try to connect when I am in London (for example).I cannot connect to Zoom when I am outside Spain with my mobile.

My mobile is an Iphone and I think the issue is "something" of configuration on my phone.,

Please, could you help me???

Many thanks in advance

Best regards,

Our organization has lost hours of irreplaceable interviews that were held in an individual's Zoom cloud following her death.  Her family has no idea how to access her account. Now that they have a death certificate and probate documentation to establish her husband as her heir, is there any way for him to retrieve her account information and get secure these recordings?