Hi All

I having issue about the Zoom update too frequently, nearly 2 weeks will update once, but my SCCM version easy outdated, when user click update to new version (5.11.11), after few day will sync with SCCM application catalog, and will downgrade to SCCM version (5.11.10)

Anyone facing this issue?

Two days in a row, I played a loud 25 second horn blast to a meeting of about 10 participants.  After the sound finishes, some of the participants were unable to speak via their microphones, eventhough they were unmuted.  This even happened to me as the host.  The first day it was live.  The second day it was a recording of the same sound.  When I went to the Zoom Meeting Audio test for speakers and microphones, the speakers worked but not the microphone, but when I got back to the meeting, people could hear me.  Others were still unable to be heard.  Fortunately it was at the end of the meeting.  Is there a quick in-meeting way to restore microphones of those paticipants that were affected?

I work for a company that just acquired another small company. The employees at this company are using mostly personal devices.  One user has been trying to log in, but is getting the following error when he tries to log in through SSO:  

Something went wrong while you tried signing in with SSO. To further troubleshoot the issue, please contact your admin and provide the following tracking ID.

WEB_bcc44a591105b5ba0ac2a5b830a1b9ff.

We tried manually creating an account, but logging in with that produced the same error. I'd love some insight on what might be causing this, and how to fix it. 

Hi !

Last week we were training chorus and sending our training live image to remote members by Zoom.

But suddenly , both sound and live screen was disappeared. 

We have never experienced such thing so far,so I would like to know the reason and solutions about it.

Best regards,

My organization's IT dept auto-enabled all Closed Caption toggles (see image) but this new change only is applied to new meetings. However, most existing meetings are recurring and are hosted by other managers, who may be hesitant to delete & resend new meeting invites. Currently the old meetings do not have the Closed Caption Button (see other image - this CC panel does not exist in old meetings). How can I enabled Closed Captions in old meetings when the button isn't there?

I was recording as a cohost on someone else's pro plan (I have the basic plan) and I pressed record to cloud. It seemed like it was working but I never received the recording and I'm worried that it's because I have the Zoom basic plan. I googled it later and cloud recordings are no longer available to people who have basic plans.  I don't know why it would let me record onto the cloud, though, if that's no longer an option. Is all hope lost? Should I keep waiting for an email? Is the pro plan user going to receive the recording I made instead?