Hey everyone,

I've had this problem (very occasionally) where Zoom just won't really let me click on anything, keeps sort of glitching, if I can click on it, it takes a while to respond. My own picture seems to work okay and I can see everybody else's. But eventually just grinds to a halt and I get kicked out of the meeting (others telling me my video just freezes). It seemed to temporarily resolve itself when I came in and out of a breakout room. I remember it first happening way back in November 2020 so it's been around a while. I feel like it must be a Zoom issue if going in/out of a breakout room helps solve it, rather than a CPU / Memory problem - especially as it's SO occasional. But it really knocks everything out.

As stated: I need an option to disable the window for Zoom Workplace, hide it to never popup. 

Currently the Zoom Workplace window popups up each time I join a meeting. As a result, I need to alt+tab (cmd+tab on MacOS) through additonal window which I hardly ever use. 

Zoom workplace has nice features but all or most of them are mirrored in Google Calendar plugin and status bar icon on MacOS, so at this point it just cluttering my workspace. 

Since MacOS alt tab sucks badly and does not allow for switching through many windows of the same app I have to first hide the Zoom Workplace window to declutter the workspace so I can quickly switch between my Zoom Meeting and other apps. 

I'm a pro user, which means I have several meetings per day, sometimes per HOURS and it drives me NUTS.

A temp solution is to hide / minimize the window once in a while.

For my business, I always record my webnar / zoom meeting for my records through "zoom cloud recording". And I spend a lot of money to increase my cloud storage for this purpose.

Recently (starting from Oct 2025), I notice that the big drop of qualify of zoom cloud recording. The voice in the recordings are still smooth as before, but the visual part of the recording has obvious lagging. And the hand motions in the recording are definitely not smooth. The handwritings in the recording are not smooth too. 

This bad qualify of zoom cloud recording actually affects my business already. If Zoom cannot resolve the issue, I have to switch another provide on cloud recording. Can someone from Zoom help me with this issue of cloud recording?

Regards,

Haiying Li

Currently, I can't get Zoom to launch. I try to open a link and nothing happens. 

I can't make a meeting in the browser.

I can download Zoom, but I can't even get the app to open.

The only thing I am able to do is  pick "Join from your browser" The meeting opens, but with audio only, even though  it has my video permissions. 

I have looked for solutions. I have cleared my cache and cookies. I have cleared my temporary data, and I have reinstalled the app. None of that has worked so far.

Reaching out for help because I am trying to interview for jobs right now and its definitely important.

All the best

I have a user that's been having ongoing issues with Zoom while they're hosting a meeting. Also occurs when attending a meeting. He is often hosting meetings with 50-80 people and looks quite unprofessional having himself drop out of a meeting half way through. This isn't an issue on his Intel powered laptop, only an issue on his Surface Laptop 7 with a Snapdragon X Elite processor. Doesn't matter if he's presenting or not. It stopped for a few months after reimaging his system, but keeps cropping up again and again.

Have tried:

Using only the Zoom Workspace (ARM) installation

Turning off Hardware Acceleration

Reimaging the system with the specific ISO provided by Microsoft for Surface Laptop 7

Updating all drivers and Windows updates

Have tried different combinations of rendering method, post processing, and capturing.

Is anyone else experiencing this issue, or know of any fixes that may help?

Latest version 6.6.11. Both online and using app when I screenshare, participants can see my screen just fine but my screen turns black. I feel like I've tried everything to fix it.  Works with other programs similar to Zoom. 

Tried

Updating app

Clearing cache

Updating drivers

Restarting

Multiple browsers