Hello. I'm looked through the forums and seen some references to this but no obvious fix to date so posting here with other findings.

I'm having persistent crashes when recording a Zoom call locally between myself and 1 or 2 others. This does NOT happen on my MacBook Pro M1 (2020) model for whatever reason. I'm running the latest version on both - 

5.10.1 (5839)  as of today - and have no antivirus or other security software running in the background. I think the only things I DO have running are Adobe CC, 1Password and TextExpander. Any guidance here would be appreciated as this tends to happen within 10 minutes or so during every recording and has become extremely frustrating. I've submitted crash reports to Zoom on at least 2 occasions when this has happened.

Help!

Thanks

I have a pro subscription. I host a monthly podcast using zoom. I use virtual camera from OBS to pipe the show into zoom. I capture the cameras of my guests from zoom (since we don't have NDI yet - but thats a different matter to moan about)

I note a SIGNIFICANT decrease in quality. I did a search, and found the following article.

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video

I have enabled HD Group calls in all the settings, so i should be getting 720p in the group call, but what I actually get is a grainy pixelated mess. I guess you could call it "standard video" This means that I have degraded webcam quality for my participants on the live stream, as well as a terrible virtual camera to show the guests the content from the show (OBS virtual camera).
 
I'm pretty annoyed that Zoom would downgrade the quality of the service I pay for like this, and support could not help me. 

Anyone got any suggestions?

We have had a number of issues with users complaining about the Zoom "low resource" warning, which is weird as not only does it not look like the devices are working overly hard/consuming lots of resources, but were getting it on old both old and new laptops only! Not on desktops (which are considerably older). 

Here is an example. 

Has anyone else experienced this? 

I recently added an avatar to my Zoom account. (it's the same as my account picture.) However, when I attend a church meeting on Zoom, my avatar doesn't appear by my name on the participant list--all I see are my initials--and it doesn't appear on my window when I turn video off. How do I make the avatar appear in both places?

Thank you.

I use my phone for on the go lessons with my music teacher on Zoom.

When I enable Original sound on my phone, it switches to the top, noise canceling microphone and the audio from the top mic becomes so faint that it is completely unusable.

Turning original sound off cancels out my singing voice.

I was wondering if there where any developers who could make the bottom microphone the primary for using original sound.

Until a fix is made to this, I'm pretty much out of luck.

I have recently bought a Galaxy Tabket S8 Ultra to teach zoom classes as it has a good camera and a large screen. The camera works great on zoom, but audio is terrible - I can hear people clearly, but my voice gets either distorted or constantly breaks up and becomes completely inaudible.  When I switch the device to my ipad pro, it works absolutely fine using the same wifi, in the same room. I'm at a loss as to how to solve this issue... Has anyone had similar issues/can suggest a solution? Any help would be much appreciated . Many thanks 

Can anyone tell if there's a way to configure Zoom Meetings so that in a meeting with just myself and one  attendee, the cloud recording showing each other's screen share always displays the webcams of both myself and my attendee in gallery view rather than just displaying the webcam of the active speaker?

I train people to use a certain piece of software. I demo it on my PC by sharing my screen and then I ask my attendee to share their screen to practice what I've just showed them. I prefer to have a recording consistently displaying both our webcams in a gallery to the right of each other's screen shares.

Hello! 

I have been using Zoom on my Microsoft Surface Pro 7 for over a year now without any difficulty but today it wouldn't let me use my camera without crashing. I looked for driver updates (for my camera) and app updates for Zoom but both were fine. I tried to uninstall the app and reinstall it, but now it says that my computer doesn't have the correct requirements (ARM). Was there an update that has now made it impossible to use my Surface to teach? 

Can I just use the website or do I need the app? 

Any help is appreciated.