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chelle79er
Newcomer
Newcomer

‎2022-06-03 08:49 PM

I have a new computer I purchased. Does my computer support blurred background? I can't seem to figure out if it's supported. 

Processor Intel(R) Celeron(R) N4020 CPU @ 1.10GHz 1.10 GHz

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j_stein
Zoom Employee
Zoom Employee

‎2022-06-07 01:29 PM

Hi chelle79er,

 

Here are the prerequisites to leverage the blur virtual background:

 

  • Zoom desktop client: 
    • Windows: 5.5.0 (12454.0131) or higher
    • macOS: 5.5.0 (12467.0131) or higher
    • Linux: 5.7.6 (31792.0820) or higher
  • Zoom mobile app: 
    • Android: 5.6.6 (2076) or higher
    • iOS: 5.6.6 (423) or higher
  • Windows 7, 8, and 10 (64-bit)
  • Supported processors 
    • Intel i3 
      • 2 cores or higher
      • 5th generation or higher
    • Intel i5
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i7
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i9 
      • 2 cores or higher
      • 3rd generation or higher
    • AMD
      • 8 logical cores
      • 2.0Ghz or higher
    • ARM64
      • Qualcomm Adreno 680 and above
      • Driver version 27.20.1640.0 or higher 

 

https://support.zoom.us/hc/en-us/articles/360043484511

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