Hi Guys
I have a Asus Vivobook 15 with Windows 10. My problem is that when I use zoom the sound output is always quiet. I have tried adjusting the volume in Zoom and with the Volume Mixer. I have a JBL soundbar plugged into the headphone jack and have also tried headphones, same result. This doesn't happen with other applications. It's driving me crazy as I try to have work zooms and can't hear the other participants.
I tried uninstalling and reinstalling Zoom but no change.

When I test the different output options it seems to vary as to which one works and if I go back to one that works often it won't. I know that sounds a bit foggy but the whole thing is fogging my mind!
Any ideas would be gratefully received
Terry

Hi everyone

I know there are other discussions about that topic but all I found didn't solve my problem.

I try to install Zoom with ZoomFullInstaller over Software Deployment with this command line:

msiexec /package ZoomInstallerFull.msi /norestart /lex msi.log zNoDesktopShortCut="true" zSilentStart="true" ZoomAutoUpdate="false" DisableAdvancedSharingService="false" ZConfig="nogoogle=1;nofacebook=1;IntegrateZoomWithOutlook=1"

ZoomOutlookIMPlugin.exe /RegServer

The installation runs without an error but the Outlook Addin is not registered and not visible in Outlook. I tried then to Install Outlook Addin separately but all I got was the request of Admin Credentials after the User login.

Do I something wrong?

For some reason in my zoom app, every time I sign in (using username password or facebook credentials) the moment it signs in, it automatically signs out for some reason. So now I have to sign in on the website to access my account. I don't know if this is related or not, but this happened after I availed of an upgrade for 1 month to 1000 participants. Hope someone can help. 

Hello:  I set up a reoccuring meeting with a registration link.  The registrants are having to register twice.  Once using the meeting registration link.  When they get their link from zoom and click it it then asks them to register again.  Any ideas on how to fix thisissue?

Hello, I need help responding to one of the participants on my Zoom Meeting Calls. There is a lady who signs into the meeting and her name shows up with numbers proceeding her name and then it reflects that's she's on her Ipad.

As the Zoom Host, I always Rename her and remove the numbers that proceed her first name.

She still is unhappy about that and doesn't understand why numbers appear before her name ?

I have no idea why? I don't think it is a Zoom function, but may have to do with her iPad Settings, but she keeps bringing it up and complaining about it and thinks someone is hacking her while she is on the Zoom Video call

I don't even know what to tell her....Renaming her at the beginning of every meeting and removing the numbers doesn't satisfy her worries. 

What do  you think may be causing this? How can I help her get the numbers removed so that they don't even show up, but only her name and iPad?

Your help is so appreciated, she keeps bringing it up and she is more than persistent. I am feeling frustrated with her chronic lamenting about this.

Thank You,

Pam (Pamyvee)

We are having significant issues with our Teamup link to zoom.  We have a zoom pro account that is used for the vast majority of our virtual classes.  We have multiple instructors throughout the week teaching these classes.  We are loosing customers because they can't log in.  Zoom keeps locking our instructors out.  I have enabled two factor authentication.  Will this solve the problem?