I noticed on my last Zoom meeting that my name displayed as my husbands (despite being a personal account). Upon checking my profile, it shows linked accounts: Facebook, work email. We previously owned a business together and I figure that's where the issue lies. I'm not able to figure out how to unlink the work email (which we also no longer have access to as we sold the business).

Can you please assist me?

I am the host of a recurring meeting. There is no dial-in number showing on the invite. I don't recall whether this option was offered when I first set up the meeting. Do we have this option for the basic Workplace (free) plan? If so, where can I find the dial-in number participants could use? Thank you!

Using a Mac mini M1. I have a ton of recordings both the video and audio files and somewhere a few months ago the Mac stopped playing the audio. QuickTime Player opens, the audio file progress bar moves, but no audio plays. It's as if the track is blank. If I open the audio in VLC or another player app, it works fine. So it seems that Quicktime has forgotten the codec? I don't get it. Any thoughts?

A few weeks ago I started getting “Your internet connection is unstable” messages during meetings, and it was true – I froze momentarily for others and they froze for me.

So I called the cable company and a tech support rep said he saw the problem, could fix it remotely, and did. Only it happened again. So I called again and the rep said I needed to replace my modem. So I did and it happened again. So I called again and they sent someone out, who said the coax cable had degraded and he replaced it. And it happened again.

So I made a fourth service request and the guy replaced the new modem with a newer modem. And it happened again.

I’m at my wit’s end; at this point, I can’t believe the problem is the cable connection. But what else could it be?

I use Windows 11 with a new Dell laptop and a single wired connection to the net; I always reboot my laptop, modem and router (though the latter doesn’t play a role) before each Zoom session; I’m always Host or Co-Host and sometimes use ScreenShare but sometimes don’t and always have the problem, whether I’m using audio/video or not; the problem usually lasts just a few seconds (but is very disruptive); I don’t use high resolution; I update Zoom weekly; Speedtest – DL 370, UL 23, Ping 12/27/9.

Hi all, I need quick help PLEASE. I have a Workshop in less than an hour, but I cannot share the screen. The laptop works with Linux Ubuntu. When I try to share it, it says, that I need to install to things (I have no idea how to do this) or switch to x11 display server. I dont know how to do this either. I  also dont know how to install Zoom new, if that would be a good idea, because with Linux its always so complicated. If you can help I really would apreciate it... Anna

Bonjour, 

Je rencontre un problème lors de l'utilisation de mon micro-cravate (Dji Mic Mini) branché en USB-C sur mon Samsung Galaxy S21. Mon micro ne fonctionne pas en visio conférence (Google Meet, Microsoft Teams, Zoom). Mais, il fonctionne lorsque j'utilise l'enregistreur vocal ou la vidéo. 

J'ai essayé avec un micro cravate d'une autre marque.  Je rencontre exactement le même problème. 

Pouvez-vous m'apporter une solution svp ? 

Merci,

Bien cordialement,

We have this class that requires the camera to be on. The host said that Zoom can track how long your camera is on. If I upload a short video of myself and use it as a background while pointing my camera at a white wall, so in this case other people will see my pre-recorded background with me in it. Will Zoom be able to track if my face is not actually showing in my camera, even though nobody is there and only my background is visible? Will the host have access to this info?