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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Account locked for unknown reason

Hello Zoom team, I have a Pro package account, but today I received a message that code is disabled 1003. I only use it to teach my students, not do anything illegal. Why is my account locked? How do I unlock my account again, it affects my teaching ... Show more

Hello Zoom team, I have a Pro package account, but today I received a message that code is disabled 1003. I only use it to teach my students, not do anything illegal. Why is my account locked? How do I unlock my account again, it affects my teaching and learning a lot. Please reply soon


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I think I've been hacked!

Today, a meeting invitation was sent from my email address, with my personal meeting ID and Passcode. I did not send it and the picture next to my name in the email is not one I use. I have a pro plan, so have no phone support. What's the best way to... Show more

Today, a meeting invitation was sent from my email address, with my personal meeting ID and Passcode. I did not send it and the picture next to my name in the email is not one I use. I have a pro plan, so have no phone support. What's the best way to fix this?

 

Thank you for your help.


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local recording stopped

Recordings have been successful for two years.  For the past three weeks the record button does not function.  Anyone with trouble recording a meeting for no apparent reason? I could use a fix

T.D.

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passcode link

How is a meeting link with the passcode embedded in it any different than a regular old meeting link? If someone has the link, they can get in, and if not, not. I'm not sure what the passcode-embedded link adds to anything. ?

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***********

mohammad

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Quiz / Poll

I had created several quiz questions for a previous meeting and now want to use them for a new meeting. How do I get those into my new meeting?

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Recording missing

Hello everyone, I need help!Our company has held several conferences26.05.22 us1 404507 Цикловое, день 1 (id 918 0786 3884)27.05.22 us1 404508 Цикловое, день 2 (id 978 4694 3640)The cloud recording feature is enabled.At the end of the conference the ... Show more

Hello everyone, I need help!
Our company has held several conferences
26.05.22 us1 404507 Цикловое, день 1 (id 918 0786 3884)
27.05.22 us1 404508 Цикловое, день 2 (id 978 4694 3640)
The cloud recording feature is enabled.
At the end of the conference the next day, the video recording did not appear.
Please look into this issue and post a solution.
Thank you!


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Upgrade to pro didn’t happen

I upgraded to Pro United 24 hours before a memorial service.  Credit card went thru.  40 minutes into the event we were thrown off.  Disgracefully poor description of the process. What SHOULD i have done?

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Participant has no sound if I Zoom them. They have to Zoom me.

This is a SURF onn. Gen 2 Android tablet from Walmart he's using. I had this issue with another student, as well. We never figured it out. If they call me, they can hear me. Anyone have any suggestions, other than getting a 'real' tablet? Thanks. Show more

This is a SURF onn. Gen 2 Android tablet from Walmart he's using. I had this issue with another student, as well. We never figured it out. If they call me, they can hear me. Anyone have any suggestions, other than getting a 'real' tablet? Thanks.


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Conference Room Audio Quality

I am part of a Zoom group that meets on a weekly basis. The attendance is a mixture of individuals logging in from their homes and a group of folks that come together in person in a conference room setting. What I have noticed is that the voice quali... Show more

I am part of a Zoom group that meets on a weekly basis. The attendance is a mixture of individuals logging in from their homes and a group of folks that come together in person in a conference room setting. What I have noticed is that the voice quality from the conference room is all over the place depending on the characteristics of the particular person speaking. We have one male attendee whose voice seems to come through crystal clear even if the microphone isn't all that close to him. For some attendees who have higher pitched voices that are also softer spoken, the quality is terrible even if the microphone is right in front of them. The voice compression artifacts make them sound like they are underwater. Even if I crank-up the volume on my side, I still can't understand them. Other remote attendees have voiced similar complaints.

 

I understand Zoom has an HQ audio option in the control panel that turns off audio compression. I believe this is called "original sound". Does anyone know what kind of bandwidth this requires? I am thinking here of the performance parameters that can be obtained using an internet speed test (i.e. bandwidth in Megabits/sec and latency in milliseconds). Our conference room is connected to the internet via WiFi, which I know can be sub-optimal compared to a hardwired ethernet connection depending on the connection quality of the wireless link. I am just trying to get a feel for what sort of minimum connection quality we need to support "original sound" (assuming that helps solve our problem). 

 

The microphone we are using in the conference room is an Aluratek AUM01F which is a low-end (~$30) omni-directional microphone. This could be part of the problem, yet some attendees come through on this microphone crystal clear whereas others are extremely hard to understand. What I am hearing from the conference room attendees with poor audio quality sounds to me like it is caused by compression artifacts.

 

Thank you!

 

 


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