I recorded a meeting an hour ago. Zoom didn’t warn me anything   about being unpaid account. Just a pop up that recording has started. However… now I don’t see the recording in my desktop version as an unpaid user. If I buy paid account and cloud now will I see the recording or did I lose it forever? 

I'm a tutor and I've been using Zoom for the past 4 years. Lately I encountered a problem that I've never ever encountered before. 2 of my students are constantly freezing and leaving the meeting (exactly like it would happen when someone has a connection issue). I do not experience this with ANY of my other students. JUST with these 2 specifically. They have other online classes as well and they don't experience this problem with any other tutor. JUST with me. They've tried logging in from different devices, but it's still the same. I've even created a new account, but it still doesn’t work. What is the problem and how can I fix this?

Tenemos a 11 usuarios en nuestra cuenta con plan pro.

1 de ellos es el usuario principal y el resto son usuarios que actualmente tienen habilitado el plan básico.

Aún así, zoom nos pasa facturas por los 11 usuarios.

Porque facturas a estos usuarios si los tengo desactivados?

I am trying to screen record my seminar.
I am the organizer. There are no conference participants.

I am using the free plan right now because we are in the testing phase.

Why is there no audio recording when I use the microphone?
If anyone knows a solution, please advise.

I have already checked the audio settings in Zoom and on my PC.

Thank you in advance.

Has anyone noticed the below issue with Registration?  If I schedule a meeting with registration, and then go to Email Settings and try to hit the Edit button next to "Confirmation Email to Registrants", Zoom gives me a "Prompt Unknown Error!" message.  This started happening for my users and myself.

I'll report to Zoom Support, but just wanted to see if anyone else started having this issue.

I've been pulling usage reports for attendance for our sessions since the pandemic started. I know that only the assigned host can see the reports for any account (even if the host is switched during the meeting).

I am the host for the majority of our Zoom sessions, and I make my two coworkers alternate hosts so anyone of the three of us can start sessions.

I was on vacation, and came back and went to pull the usage records for while I was gone and there were none. Not even for the meeting I ran the day before I left for vacation.

The meeting I hosted and started yesterday, however, was available.

So to sum up:

Meeting I hosted and ran on the 13th--not available.

Meetings I hosted and my coworkers ran from the 14th through the 21 -- not available

Meeting I hosted and ran yesterday -- available.

I searched through all the other reports -- nothing.

Thank you!

Hi I need a help on sharing phone screen on Android. I'm not sure it's about android but evertime I ask people to share their phone screen and show me accessing to the apps they use, the sharing function just stop and only thing I can see through zoom is just their phone HOME screen. Any movements shown on zoom while they keep sharing their phone screen and accessig to any other apps. Have you ever had this kind of problem?

I Zoom with four organizations.  The audio works fine for three of the meetings, but in the fourth, no one can hear me.  I have checked settings and find nothing has changed.  I even changed the location in the house for the laptop.  No improvement.

Any suggestions?