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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Usage Reports - Not Visible

random_michelle
Newcomer
Newcomer

‎2022-07-26 06:20 AM

I've been pulling usage reports for attendance for our sessions since the pandemic started. I know that only the assigned host can see the reports for any account (even if the host is switched during the meeting).

 

I am the host for the majority of our Zoom sessions, and I make my two coworkers alternate hosts so anyone of the three of us can start sessions.

 

I was on vacation, and came back and went to pull the usage records for while I was gone and there were none. Not even for the meeting I ran the day before I left for vacation.

 

The meeting I hosted and started yesterday, however, was available.

 

So to sum up:

 

Meeting I hosted and ran on the 13th--not available.

Meetings I hosted and my coworkers ran from the 14th through the 21 -- not available

Meeting I hosted and ran yesterday -- available.

 

I searched through all the other reports -- nothing.

 

Thank you!

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random_michelle
Newcomer
Newcomer

‎2022-07-26 06:27 AM

I just went back to grab a screen cap, I discovered that I have no  meetings visible from May through yesterday. Even I have copies of the reports I pulled in May and June.

 

So... any ideas?

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