Variation of monthly subscription. | Community
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T
Newcomer
Turner
Newcomer
July 26, 2022
Question

Variation of monthly subscription.

  • July 26, 2022
  • 1 reply
  • 0 views

Hi folks.

 

I've just noticed that my monthly subscription (£9.59) appears on my paypal account and credit card as £11.51

 

Anyone any idea why this might be? (Paypal chat is of no use).

 

Grateful for any advice by return.

 

Stay well.

 

 

    1 reply

    M
    Community Champion | Employee
    Mr_Zoomtastic
    Community Champion | Employee
    July 26, 2022

    Hi @Turner ,

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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