While I am very excited about the expanded poll options with advanced polls, I cannot find any information about whether these additional formats are accessible to people who use screen readers or other assistive technology. Is there any documentation or information about the accessibility of the rating scale, fill-in-the-blank, long answer, short answer, rank order or matching question formats?

I've tried multiple times to install zoom on my laptop but every time i do, it says "Installation Failed. Error Code: 10003" I tried again and again and again and the same thing keeps showing up. My classes start in a few days and its online, please help.

I am looking for how to control my ipad volume when I'm screen sharing.  Specifically, I'm using zoom from my iMac.  I want to share a game from my ipad, and I go to share screen - ipad (i typically use connected).  I make sure my ipad volume is down or off, but while sharing game/app with my client, the volume is so loud, that I can no longer hear them.  I have tried adjusting the volume on the ipad, on my iMac, checking the game app settings, the iPad settings.  What am I missing?  Help

Hi all, 

Just wondering if anyone else has come across this issue and could offer any insight. 
I am in New Zealand and my colleagues are in Australia  - while in a meeting with several people the audio clarity for one or maybe two people will drop to the point where it's inaudible (robotic and lossy) and I can't make out what they are saying. 
The rest of the team are all able to hear them fine so it's like I'm the only one experiencing the audio issue and for me the other 5 or 6 participants sound perfectly clear. 

It shouldn't be my network as I have tried both wi-fi and direct ethernet connections with my gigabit fiber connection.  
My previous company used Zoom and there were no issues at all with participants from all over the world. 

Any ideas on what may be causing this or how to fix it? 

I am facing an issue that every time host has to be present for enabling the breakout rooms.Can we enable the gallery view of breakout rooms and saving them for recurring meetings so that when host is not available in the meeting, still the rooms will be shown on the screen and people can choose on their own. 

Hello everyone,

I am new to this software and I wanted to use it to make video calls to m family back in my home country. The family I use it with are older people in their 60s and early 70s but they are quite used to technology and are not 'technophobes'.

We tried to use it last week, however, when things were set up and running, they could see me but could not hear me and I could hear them but could not see them. We tried for such a long time to see if we could solve the problem but in the end we had to turn it off and just make a normal phone call.

Is there a solution to this problem? 

Thank you in advance for your help.