User's audio feed affected by noise cancellation despite turning it off.
I teach guitar over Zoom and we use headphones and quality microphones so we can turn off noise cancellation and echo cancellation to actually be able to hear each other play our instruments.
Normally this is not a problem but despite turning off "automatically adjust mic volume," setting "suppress background noise" to low, enabling "original sound", enabling high "fidelity music mode" and having echo cancellation set to auto, his feed completely shuts down all guitar playing in an impressive way. When he talks during guitar playing, his voice is also affected.
Anyone have any idea what this might be? He is using a Samson GoMic with a Dell Latitude 7430 with Windows 10 Pro
Any help is much appreciated.
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