I have a Workplace pro plan and I use Zoom in a therapy context with only one client at a time. Before the client could share his screen with me just by clicking "share" but now, a window appears and it says "Allow Zoom Workplace to share your screen. Open system settings security and privacy to grant access." I tried going to the computer settings to security and privacy but I don't have any information where it says to allow Zoom workplace. My client doesn't know what to do and neither do I. Can someone help me.

Hi everyone, this is my first post here. My name is Sarah and I am from the Netherlands. 

Since I have a new laptop, there's something strange going on. When I am listening to Spotify on my laptop, it sounds great. But the minute I open a Zoom-meeting, even before sharing sound, the music sounds very troubled. Like it's under water or something. The minute I end the Zoom-meeting, it sounds normal. So there must be a link between zoom and spotify - that wasn't there before. Can somebody help me with this problem? Thank you so much! 

I have not been able to host a successful Zoom meeting in a very long time. I send out the invitation with the link via WhatsApp. I start the meeting, but I get no participants. The participants open the link and see a screen telling them that the host has yet to start meeting. I think somehow, they are getting a different passcode than what I am using. I see conflicting passcode information. This used to be so simple and now it is a nightmare for me.

Hi,

I've had a frustrating change that started a couple months ago. I do a lot of Zoom meetings, some Google Meetings, and some training videos that I record on Zoom. A couple of months ago, my microphone stopped working on these platforms. I can use my headset and hear volume only if I'm not in a meeting platform. So, I can listen to YouTube videos, I can edit Audacity audios, etc. However, each time I try to use my microphone on Zoom or Google Meet it doesn't work.

Some trouble shooting I've already done without success is testing different headsets. Restarting my computer.

Manually adjusting the Volume Control items in my laptop. When I go to the volume control while in a Zoom Meeting, it shows it as an "x" for Chrome and Zoom. It will show the correct headset is selected. However, the Volume Mixer shows an "X" for Zoom. And an "X" for Chrome. I click the "x" to turn on the microphone sound on for Zoom in the volume control, it removes the "x" for a second then it's back on and won't go off.

I also checked my computer's Settings / Microphone / Privacy and Security / confirmed that permissions are already granted to give microphone access to the internet and my apps.

I have a Dell XPS9710 laptop, I use Google Chrome. Running Windows 11. Tried multiple headsets. Primary one is a Poly Blackwire.

I'm not sure how to proceed from here. Any suggestions or guidance would be greatly appreciated. Thank you so much!

Hi,
Zoom is unstable in full screen.  It studders whenever there is full screen on any screen.  I have 3 monitors and it is unstable if using multiple screens or single screen.  Only the 1 screen is not studdering constantly only if it is not full screen and is the only screen, but even then is not always stable.  I have a Nvidia graphics.

Hello, everyone!  I’ve got GREAT REQUEST.

I take part in regular meetings in which I am the host. Before the meetings for half hour, I play background music: Share screen > Advanced > Computer sound only.

MY PROBLEM IS THAT EVERY TIME WHEN ANY OF PARTICIPANTS STARTS TO SPEEK MUSIC VOLUME IN BACKGROUND DROPS DOWN.     THIS IS EXTREMELY ANNOYING.

I spent hours solving this problem. Without success. I tried to solve this problem based on information from the forum (link below). I also compared the setting on my friend's computer, which doesn’t have such problems and uses a much older PC unit.

 https://devforum.zoom.us/t/music-volume-automatically-drops-when-other-hosts-speak/27404 

FIRST

I changed the settings: “Sound > Communications > When Windows detects communications activity – Do nothing

https://www.youtube.com/watch?app=desktop&v=6W2faZw7Ymw

IT DIDN’T HELP

SECONDLY

I changed the settings: Audio Settings, option “Suppress background noise” and disable or put in low. if this is active, zoom considers music as background noise and suppress it lowering Volume.

IT ALSO DIDN’T HELP

I’M BEGGING YOU PLEASE TELL ME KNOWN WHAT ELSE I COULD DO.

THANK YOU IN ADVANCE FOR YOUR HELP 

MY LENOVO LAPTOP 7TH GENERATION SPECIFICATION

OPERATING SYSTEM

Windows 10 Pro 64-bit

Computer type: Notebook

Installation Date: 27.07.2020 11:46:10

AUDIO

Sound Cards:

Technologia Intel Smart Sound

Realtek High Definition Audio(SST)

Audio for Intel displays

Playback Devices: Speakers (Realtek Audio) (default)

Recording Device: Zestaw mikrofonów (Technologia Intel Smart Sound)

CPU

Intel Core i7 @ 1.80GHz        40 °C

Kaby Lake-U/Y 14nm Technology

RAM 16,0GB

MOTHERBOARD

Manufacturer: LENOVO

Model: 20QD00L1MX (U3E1)

Version: SDK0J40697 WIN

Chipset Vendor: Intel

Chipset Model ID3E34

Chipset Revision: 0C

Southbridge Vendor: Intel

Southbridge Model: ID9D84

Southbridge Revision: 11

BIOS

Brand: LENOVO

Version: N2HET66W (1.49 )

Date: 10.11.2021

Hi,

I can see the person holding the meeting but they cannot see me.  I have done everything including call Geek Squad for a remote.  My camera and video works fine otherwise.  This happens only in Zoom.  Sometimes if I click under certain settings I will see my camera light briefly flash, but does not stay on.  And some of the time I can get it on and once I do it stays on for that session.  But when I go back for another meeting I am gone again.   This is a newish Lenovo Yoga laptop.  Please help!

Can anyone suggest a workaround for this. I teach Photoshop online and when I screen share a plug in eg Nik Collection participants can't see the screen of Nik, which means I have to shop sharing and reshare the screen to show Nik Collection screen, then stop reshare to go back to Photoshop. Which is annoying for participants.

I have contacted support twice about this with no response.