cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Chat visible in recording

CC12-8
Newcomer
Newcomer

Hi,  I want to be able to add the chat to the recordings, so what people are chatting about is visible in the recordings when watched back

 

Is that possible?

 

And is it possible to edit recordings to add them?

Thanks

 

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @CC12-8 

By default, Zoom recordings only capture audio, video, and screen shared content, but do not include the chat window.

 

You may have to try some third party tools.

 

Regards

Huma

View solution in original post

2 REPLIES 2

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @CC12-8 

By default, Zoom recordings only capture audio, video, and screen shared content, but do not include the chat window.

 

You may have to try some third party tools.

 

Regards

Huma

Similar question.  One of my zoom video recordings is showing the chat beside the video.  I don't want those who view the video using the link to see the chat, is there a way to remove the chat from an already recorded video ?   Also, how can I prevent this from occurring in the future.  I would like to still save the chat file, but separately and do not want it to show on the video.

 

Appreciate some guidance.  Thanks.