Hi! I recently reinstalled my windows.

Before, when i was joining a meeting, a box asked me to enter my name and email.

Since i have reinstalled windows, when i click on a meeting link my webinar is connecting automatically with an old name.

So, i like to change my name between each connexions.

I don't find how to configure zoom to ask my name and email before each meeting connexion.

Can someone help me please?

Thanks!

I had a pair of headphones and earbuds, both which worked perfectly. However, for both, when I used them in a Zoom Call, they both became distorted; in other words, if I watched a YouTube video, everything was high- or low-pass filtered except a few wavelengths. It seems like the sound settings set for Zoom calls transferred to beyond the meeting and onto other applications; even when I uninstalled Zoom, the distorted sound still stuck to the headphones and earbuds. The stereo sound on the computer is untouched, but it is when I plug in the devices I used in the Zoom meetings that there is sound issues. This is not an issue with my hardware, since I have a second pair of headphones that still work (headphones which I have not used in a Zoom meeting). Can someone explain to me how I can fix my earbuds/headphones, and remove these "sound restrictions"?

I have found nothing online that matched my issue. 

I am on Windows 11. I am using an Alienware x15 R2.

We have a meeting already in progress and our setting was set to allow viewers to see transcription. We have disabled the setting but the transcription is still displaying.  Is there a way to disable transcription to viewers with a meeting in progress?

Today we held a large State of the School Meeting with IN person and virtual attendees. We recorded the presentation on the speaker's  computer (the one with the web camera attached) . He was sharing his screen - a PPT and in the room, the PPT and a video that was an embedded link worked great.

On the recording, the video playback is missing - the recording sat on the PPT slide...what an we do to correct this for the next event?

Participants could hear the audio of the video but not see the video at all.

Hi everyone

I'm hoping someone can offer some advice.

It is hard to google search this one because when I try to search, it really gives me results with bad internet connections and how to fix Zoom when that happens.

When I have my camera on, the Zoom application itself runs slow. This has only started happening in the last week and I've been using Zoom for 5 years.

I have tried using a different camera.
I have uninstalled Zoom, rebooted the computer and then reinstalled.
I have also gone into the task manager and closed all applications that weren't required.
Then I went and disabled anything that wasn't required from startup and rebooted the computer. 
The problem doesn't go away.

If I have the camera on, it takes about 10 seconds to click a button on the zoom app. It'll take me 10 seconds to drag the zoom window from one part of the screen to another. It just really impacts the program itself while everything else in Windows doesn't seem impacted.

Running windows 10 with the latest patch's
i7 processor
Acer Laptop
SSD drives

Since 3 hours ago I have been unable to connect to zoom meetings when connected on my home WiFi. I have tried using my iPhone, iPad, my laptop, a PC, my wife's laptop. Nothing works. WiFi is working well otherwise.

I am also able to connect to zoom via Citrix so that works too.

My iPhone and iPad are also connecting to zoom via 4G but not through the WiFi.

I have tried resetting router and devices multiple times. Also deleted the app and reinstalled it a few times. All devices are running the latest softwares.

Any help would be much appreciated.

Hello, I am doing this for a friend of mine as they cannot login to aske the question. Their account was disabled with no email from you guys and they are now in jeopardy of being kicked out of school because they cannot attend the lectures etc. They cannot communicate with family out of state nor can they help those they work with. Can you please please give some explanation as to why they has been no email they have not responded to the appeal , they cannot talk to a live person, they really need answers. i know for a fact they never violated any terms that are a listed. They are very compassionate and kind to all and this has really taken away their lifeline and has put them in jeopardy of a lot of what they use the zoom platform for as they live where there are not a lot of resources available. How is this even remotely okay? will you please help me help them? I have seen way way way worse in zoom meetings and those people are never blocked to their accounts! Being able to talk to an actual human would be so helpful for them. And is this being done out of spite by someone else ? Or is it at random? Like how does this even happen to begin with? so much confusion and so much on the line for them in every aspect of their life. I truly urge you to actually speak with the people whom you disable accounts, I know another friend of ours that the same thing happened to her no email no warning no nothing they were in meeting and listening not even speaking and all of a sudden account gone, then they are asked to login and and contact whomever but they cant do that because they cant sign in due to ERROR1132.. so that right there is contradicting in itself. also these people that is has happened to that i know live in very very small remote towns and they depend on zoom for ALOT. Please I aske of you before they lose their chance at getting their education and work do not let them sit in silence any longer and reach out. Take into consideration the livelihood of these folks who do not live in big cities and zoom is the main thing for almost all they do, Have better communication, do not just leave them in the dark especially when they know , I know they did absolutely nothing wrong. our one friend runs a non profit animal rescue and the other person is in the healthcare field and a single parent that is working hard to raise their kids the right way and to get more education than they already have. These people are not criminals by any nature. I ask  you to not ignore this and communicate so I can show them. @zoomsupport Account is Disabled. Please contact Support. (1,003)