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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording transcription without displaying on the presentation screen

BethSimo
Newcomer
Newcomer

We have a meeting already in progress and our setting was set to allow viewers to see transcription. We have disabled the setting but the transcription is still displaying.  Is there a way to disable transcription to viewers with a meeting in progress?

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @BethSimo! I just realized you didn't receive a reply to your post and I want to make sure you receive assistance if still needed. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps!

Managing automated captions 

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?