Because Zoom cannot be bothered to provide customer service to their customers, I reach out to you, my fellow customers for help.

The video quality on ZOOM CALLS ONLY on my computers has suddenly gotten glitchy. I tried uninstalling and re-installing, I tried updating, to no avail. So I switched to a different computer. I checked the quality there and it worked. Later when I logged on for a VERY IMPORTANT WORK CALL Zoom did an automatic update, and suddenly the video quality on this second computer was exactly the same as on the other computer. Glitchy and non-functioning - causing me to lose an important job. HELP!!

for the past month, my screen sometimes flickers and has multiple people on top and then colors flash thru like the video is broken. it is an hp computer. This is what my image looks like in a meeting. the whole screen will flicker too. I can see everyone fine but this is how I look to others.

I am using a Tascam USB audio interface to manage my audio devices. When I try to use Zoom, it will detect both of these connected but it will only be able to either the speakers or the microphone. For example, I will be able to use the speakers running through the Tascam, but it won't detect any sound coming through the microphone. Alternatively, if I start Zoom with different speakers connected, such as my bluetooth earbuds, the microphone works fine. All my drivers are up to date and I'm using Windows 10. Anyone have any experience with this?

Pessoal, boa tarde!

Alguém mais esta com problema para conectar a câmera no zoom? A minha conecta, acende a luz, mas não aparece nenhuma imagem. Fiz teste em outros locais e funcionou normal, menos no zoom. Alguém deve o mesmo problema, poderiam me dar uma help???

Hi,

We have a meeting where we need to send a separate invitation inviting them to a Zoom meeting to a "guest speaker" but we also need to send the same invitation to our required attendees who are part of the Committee. Today, when we sent the invitation to the guest speaker's email - the Zoom app in Outlook automatically created a calendar appointment on Outlook for that email. Then, when we sent out the calendar email invite for all the required attendees - it created a duplicate calendar invite in Outlook.

We are trying to figure out if there is a setting that will prevent two duplicate calendar entries from the Zoom app in Outlook or if this is a bug that needs to be worked on by Zoom. The meeting ID for both were the same. Nothing in the emails were different except the body of the message. The zoom invitation (copied by the app into the Outlook invite messenger window) was the same also.

Upon conducting some research, it appears that other Zoom users who have Outlook or Gmail have the same issue as well...so we think it may be a bug or a missing setting but just want to confirm.

Thanks for any help.

The reoccurring tab in my meetings does not show up. It stopped showing up on the tab once I configured Zoom to my outlook. I tried to find an answer how to fix this and google stated to: Go to Profile > Calendar and Contact Integration, then select Configure Calendar and Contact Service.

I did this and it is still not showing up. 

Hi. 

I'm not overly tech savey.

I want to use a QR on my business card for my recurring weekly meeting.  Not sure which url to use.

(1)  In the My Meetings area and clicking on a meeting there is and 'invite link'.

(2)  Once in a live meeting under 'Particpant' you can get an 'invite link'.  

Those two links are different from one another.  

Should I only use the link (1) for my QR code on my business card?

Thanks in advance.  I hope this makes sense.

..Lynda

I have meetings listed on my iPad, laptop, and phone.  All of a sudden, two days ago the bulk of the meetings disappeared from my iPad.  I got the idea from here that my calendar synchs were disabled so I did my best to fix that.  Still, most of my meetings have disappeared. Don't know what to do now.  I've always loved zoom but this is really affecting my business and I'm very unhappy.  Apparently, I'm not able to access a live tech support person with my level of subscription...which is really a ripoff.. Considering moving to another platform