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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom is absolute trash

wenz
Newcomer
Newcomer

After canceling zoom pro that I have had for multiple years, I wanted to get the last report that was still on my pro account, only to realize I now have no access to my reports.

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Surly I have a right to those reports? As I was a pro customer at the time and that is my data?

Zoom is a complete loss.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Not sure what you expected AFTER cancellation. Every subscription I have ever had removes all access to data once it is cancelled.