I'm super frustrated- how the heck do you get support for Zoom?? It's telling me when i hit download on my recording that the separate audio tracks will download in the list- where the heck is the list?? I don't see it anywhere- I'm doing 4 interviews for my podcast and I can't even upgrade my subscription to get someone on a CHAT to help me. So frustrated and wish this wasn't the platform I paid for but I did and now I don't know how to get the separate audio tracks and on a deadline. It wouldn't even let me upgrade to talk to someone. 16 minutes before recording. Thanks Zoom- this is terrible support!

I am not sure of root cause but my zoom disconnected to my google calendar. 

I can't function on the 40-minute free version and I am paying for the next level up. But how do I get my paid version to should up in my google calendar invites?

Any thoughts are appreciated. And yes I submitted a ticket. And Yes I called the phone number and the recording said I am not eligible to receive phone support. So here I am... If I can't resolve by tomorrow I will cancel my service and move to ?

I need to function and waiting for a real human on their ticket system vs an auto robot is not working for me. 

Can I leave a Zoom meeting open for four hours, allowing people to come and go as they please?  The aim is to give people around the world (my friends and contacts) an opportunity to leave a Zoom message which will later be edited into a funeral video. Rather than send each person an individual links for a specific time, I'm hoping they drop by any time during the four hour window, and leave their message. I would hit record before leaving the room for four hours.  Is this possible?  Or do I need to stay and greet each person as they arrive?  Many thanks

I'm about to purchase an iPad Mini (December 2022) and I'd like to use it to teach on Zoom while traveling. How many people can be seen in Gallery View?

Does the mini support Center Stage, expand to show more people? And in general how well does zoom work compared to my existing MacBook Air?

Thanks.

Hello,

I have 2 computers with zoom thar are set with the same settings

I am trying to achieve that when I do share screen and I am playing a video

my video panel will still be showing

On one computer it works fine, but the other computer when I start screen sharing and I want to still show my video, I need to press on more -> show video panel

any solutions?

The new desktop app icon with version 5.12.0 is not good. On my windows taskbar, the icon looks like a blue circle. The "zoom" text on the icon is way too small to read. No distinguishing "zoom" character to the icon. The old one was better.

We have some older user that use *********** to login to O365 all new users over the past two years have been configured as ***********. Recently configured SSO and users are configured with email addresses.  Could not figure out why some users were getting basic accounts even though they were set as licensed.  What is happening is when they login via sso it creates a new account using UPN instead of email address.  Is there a way to force zoom to look at the email address so that it can associate the accounts already in there?