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Recording - audio only but I need video recording too

lizz7
Newcomer
Newcomer

I am recording a meeting to the cloud and the recording is only audio only.

I have checked the account settings and made sure the audio only box is not ticked.

What else can I do?

5 REPLIES 5

Realtalktina
Newcomer
Newcomer

I had the same thing happened to me I checked back a few hours later and the video appeared there automatically 

Okay, thank you 

ChristineMclean
Newcomer
Newcomer

Can l be able to record my meeting tomorrow morning?

Yes when it's done uploading maybe even hours later the video just appears on my saved file that was completely black 

ChristineMclean
Newcomer
Newcomer

Make sure l can record my meeting without no interruption