I have a participant who wants to change the name that shows up when they join from an iPhone.  They have already gone into the iphone and changed the device name in Settings > General > About > Name and changed the name of their iPhone device.  They have also checked the iCloud account.   The Zoom meeting is still opening with the old name.

Is there somewhere else on the iPhone that Zoom is using for the name of the participant?  As the moderator I can change it once they join, but I want it to be different when they are joining.

Any ideas?

thank you in advance for your help

i have videos embedded in my powerpoint presentation that play perfect on my end but are not recording all of the sound properly and the participants say that the audio & video is wonky when it's playing.

marlob.

Meeting, myself and another person. The picture of the meeting shows only the other person. My name appears but not the video view. Audio fine. I purchased a new camera, same results. I deleted and then reinstalled Zoom, same results.  How can I get the features to  work properly.

Hi there: am new here - checking with the expert. for organizing a zoom meeting with Polling. I want the alternate host to help post the polling while I do the sharing.  I have already set up my zoom account setting to add allow the alternate host to do the polling.  when I sent the link out - should I add the alternate host user from the plug-in setting? 

We use Zoom for our courses, resulting in about 300 course recordings per year. Attendees don't register for these sessions within Zoom; we handle access to the meeting links through our membership management software. 

Currently, I build a page of links to recordings using the API and publish that page on a member-restricted web page. I would like to get out of the business of maintaining that code. 

If we had attendees register for the meetings, is there a way within the Zoom ecosystem for members to find the recordings? (I suspect not, but remain hopeful.) 

Hi there - every time I go to start a meeting in zoom it always goes to a box saying 'installing updates; and then nothing happens and I've got to close it all down and try and start the meeting up again. This happens if either I am attempting to start my own meeting or someone else's. Why? What can I do to change this?

Hello,

i have a free account. Unable to pull reports. Tried calling customer service but no luck as it says my account is not valid. But I have had the account for at least 3 years now.

i tried calling into a meeting. It said meeting will start when host gets on. Fast forward I’m not let in. And when I check again it then moves me into the lobby. It seems the host was only able to see it then. 

is there anyways to check when I began the call( when I called to get in) please help.

I run a Coaching business and different people give group coaching for us.

In order to make it simple for our customers, we created a recurring meeting so that they always just can click the same link (the other Coaches are now part of our organization and are Alternative Hosts to this meeting)

The problem is now, that as the owner of the Zoom Account, I can't run another meeting at the same time, which is a huge problem for me. and sometimes we have a team meeting that overlaps with such a coaching call and it seems that is also not possible

For now, the only options that I currently see is,

- that we put those general meetings on the person that uses Zoom the least.

- Purchasing another zoom license

- going back to the old approach: a separate zoom link for all calls

and I don't like any of those solutions

what other options are available?

thanks for your feedback