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Muting mic mutes shared audio

I have just started having a problem. I share a video (YouTube say), have checked both buttons on the share button page (share audio and optimise) and it seems to share ok, video and sound. But if I mute my mic it kills the shared audio. Also the vol...

Audio Issue

I am trying to get an issue resolved for my boss. He is conducting an interview monday morning. To record my boss we use black magic equipment. We also run everything through the Black Magic 4K UltraStudio program. I have everything set up to UltraSt...

Allowing others to host meeting when I'm not there

I am the account holder and host of a group meeting. I want to get a number of other people to be able to host the meeting ie open the meeting, admit people, open breakout rooms, screen share. I want them to be able to do this even if I am not on the...

Owner and admins

If someone can please point me to where I need to look for more info on how to do this: There is one person that is the owner of 1 license account. He needs to add me as an admin on the account so that I am taking care of scheduling meetings, recordi...

The video saved in the cloud is suddenly lost

My zoom account has no time limit, use less than 300 members, paidthe videos on the cloud were suddenly deleted but no one in the team reported that they were deletedso when the data is full, zoom will delete itself?Is there any way to recover data?

Share more than one screen as presenter

i have the personal Pro account plan. I want to be able to share 2 windows/monitors as a presenter, so the participants can see both of my monitors/windows, as i have different information on each for them to view. i have only found information on ho...

How do I disable an existing recording without deleting it.

I wish to temporarily disable an existing recording so that it cannot be viewed. I wish to re-enable it at a later date. How do I do that?

Zoom Recording

Hello, Quick question. We recorded a presentation during a zoom meeting. The presentation was recorded, along with the audio.. but the presenters faces, and any other faces do not appear in the recording? Is there a backup recording or alternate view...

3rd/ 4th etc. joiner not able to join audio

Hello all,I have a basic account (free/ unpaid).Recently I have been encountering a painful issue that if my meeting has more than 2 people, the 3rd or 4th etc. joiner cannot join audio. They get the message that 'The meeting does not support dial in...

is it possible to get a signal if someone is recording my meeting through a third party software

Hi, is it possible to get a signal if someone is recording my meeting through a third-party software?

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Muting mic mutes shared audio

Audio Issue

Allowing others to host meeting when I'm not there

Owner and admins

The video saved in the cloud is suddenly lost

Share more than one screen as presenter

How do I disable an existing recording without deleting it.

Zoom Recording

3rd/ 4th etc. joiner not able to join audio

is it possible to get a signal if someone is recording my meeting through a third party software

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