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Error 4 digicert

juliahoskinson
Newcomer
Newcomer

‎2023-01-16 11:40 PM

I keep getting a message saying its not possible to establish a connection to zoom. When I click on that message I see an error 4 and something about my digicert is not valid. Anyone have any ideas?

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1 REPLY 1

ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2023-01-17 03:57 AM

Hi, Julia.

 

It sounds like a security certificate issue. You could try to manually update it, but it might be simpler to just update the Zoom app to the latest version. Version 5.13.5 just came out yesterday, so see if updating to this one solves it.

 

You can download the latest official version from here: https://zoom.us/support/download

 

 

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz
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