when pinned or spotlighted to speak in meetings. my screen expands outside my green screen showing the room. but only when on someone else's meeting. when on my on accont there is no problem, my virtual background is perfect. why does that happen? has anyone else had that problem.

I have been using zoom for some time, however i have not been able to update the app recently. I tried to uninstall and reinstall the app, and i am getting the same issue i had when trying to update it (see image). I have followed the trouble shoot steps on some websites (removed firewall, allow downloads outside the app store) but had no luck. Any ideas?

I have a licensed account through my company and usually record meetings, however I'm now getting the message:  Important Notice. Cloud recording has been disabled. Please contact your account admin for more information.

I've spoken to my admin and they're not sure what the issue could be. I thought it may have been storage related but I've deleted the recordings on the account and am still getting the error message. Any advice would be appreciated! Image of what I'm seeing is attached

Hi -- I've been given a meeting link and when I click on it all I see is the pre connection Zoom screen to the meeting room I want ( I can see it is the correct room I want to join by the title that is at the top ) . All that happens is the busy cursor display ( going round in circles ) and it does not connect. Any ideas please as to what is going on ?

How can I mute an ongoing meeting and use my headset/laptop's microphone on another app simultaneously?

I have tried muting the app and meeting in the "Volume Mixer", however when I unmute my headset to speak on the other app the zoom meeting attendee can hear me, even if I can't hear them.

Hi there, 

I recorded a meeting on Zoom and had it saved locally. The saved file does not appear on my computer (a Mac). Zoom says for its part that the recording was saved on another computer (see attached screenshot), which is not correct. Can this please be resolved? This is urgent. Thank you.