Hi there - every time I go to start a meeting in zoom it always goes to a box saying 'installing updates; and then nothing happens and I've got to close it all down and try and start the meeting up again. This happens if either I am attempting to start my own meeting or someone else's. Why? What can I do to change this?

Hello,

i have a free account. Unable to pull reports. Tried calling customer service but no luck as it says my account is not valid. But I have had the account for at least 3 years now.

i tried calling into a meeting. It said meeting will start when host gets on. Fast forward I’m not let in. And when I check again it then moves me into the lobby. It seems the host was only able to see it then. 

is there anyways to check when I began the call( when I called to get in) please help.

I run a Coaching business and different people give group coaching for us.

In order to make it simple for our customers, we created a recurring meeting so that they always just can click the same link (the other Coaches are now part of our organization and are Alternative Hosts to this meeting)

The problem is now, that as the owner of the Zoom Account, I can't run another meeting at the same time, which is a huge problem for me. and sometimes we have a team meeting that overlaps with such a coaching call and it seems that is also not possible

For now, the only options that I currently see is,

- that we put those general meetings on the person that uses Zoom the least.

- Purchasing another zoom license

- going back to the old approach: a separate zoom link for all calls

and I don't like any of those solutions

what other options are available?

thanks for your feedback

Hello.

I need some advice.

I'm trying to set up my virtual coaching business. 

Firstly, I need to set up a zoom link meeting for prospects that sign up for a free discovery call.

Next, I need to set up a zoom link when they sign up to my actual coaching package. I am uncertain whether to use one zoom link for all purposes and clients, or whether to use a different link each time for discovery calls, coaching sessions and clients.

Any advice on the best way to set this up would be greatly appreciated!

Best regards,

Billy

I purchased a new Macbook Pro and signed into Zoom.  When I try to share my screen it appears as a tiny thumbnail and the people I try to share with see it as tiny as well (not readable).  I can not for the life of me figure out how to expand it.  

PLEASE HELP I AM DESPERATE... I have been searching for an answer for hours and I can't find anyone to speak to.