Hello

I have been using Zoom for a few months. My students used to get on using the same session number and passcode. However, as of last week they can no longer use the session number and the passcode. They get a message that the host is holding a meeting and they cannot  get on. This is not true. Is it possible that my zoom account has been hacked and that's why students can no longer get onto my session? Now, I have to send a session number and a passcode before each session which is time consuming. What do I do to get my session number and passcode back? I have written to Zoom's support centre but nobody has replied. 

Thank you for your time and help.

Brigite Assis

Hi Team,

I need to rectify the Zoom issue that I am having  with the Background & Filter Setting. The image is on my body, which should not be the case. In the beginning was all okay and now it giving a lot of issues. 

I have uninstall the Zoom and Install again.

Could someone kindly assist me with this issue.

Thanks and regards

Vivien George

i have recorded my session but at the end of session the video cannot be converted i have only double click file but when i am double click on it show an a error also i am try to convert desktop client app in meeting tab the file also cannot be converted please resolve my problem it's so crusial data for me

As administrator that is running 2 simultaneous Zoom Meetings on one computer and when logged into both meetings, the audio from both meetings is running at the same time and I can't turn the volume down or off without doing it for both.  

This means, when I come off of mute to speak on 1 meeting, they hear the audio from the other meeting in the background.  

How can I resolve this?