I use zoom for one on one meetings with many different people.  I am always able to annotate when I share my screen.  

However, I am not always able to annotate when my participant shares their screen.  It seems to be completely random.  Anyone have any ideas on how I can fix this?  I need to be able to annotate when any participant shares their screen. 

Thank you 

Hi all,

I tried to record a class meeting for the University and chose the "cloud recording option". While the meeting was ongoing, it clearly indicatd that a recording was in progress, but after the meeting and having stopped the meeting, no recording is to be found anywhere.... even in the web interface, under "cloud recordings", there is no indication of the meeting ever having been recorded. Can someone help with this? What did I do wrong?

Hi all, wondering if someone might be able to help me?...

The annotation and Whiteboard tools are not working properly whenever I try to use them over the last few months (It's odd because they did work in the past). I can select different tools and I try to create, draw or write with them, but nothing appears on the screen when I'm using them. I've tried changing the colours, &using different tools to see if just one works, but nothing does. 

I even bought a paid Zoom package thinking that this would make a difference (I use Zoom for tutoring so the annotation and whiteboard tools are essential for the lessons I give) but to my dismay I discovered during a lesson that it still didn't work.

Please help! Thanks in advance. Martha xx