With a single client my mic and audio doesn't work when I join their meeting even though I tested both and they worked just before entering the meeting.  All the clients could hear each other but I could not hear nor be heard.  Since the mic and speaker using a Jabra plugged in headset tested correctly, I am at a stand still and we then have to switch to MSTeams.  It is highly unprofessional for me to not be able to figure this out but I'm stumped. When I switch to MS Teams the headset works just fine. 

Hello,

When I use Zoom for any meeting (joining others or making my own), my video is EXTREMELY delayed - by at least 3-4 seconds. People seem to be hearing my audio OK. This is on my PC, but there is also a delay when using it on my phone.

Things I have tried:

- uninstalling and reinstalling the latest version of Zoom (6.1.6)
- taking off all the "touch up" filters and settings, and turning of blur background

- using different devices (but I really just need it to work smoothly on my PC)

- unplugging my webcam (the webcam works fine and other things like google meet and facebook messenger have great video quality and my voice and image are aligned! it's just when using Zoom)

I did not always have this problem - a few years ago I was taking online classes through Zoom and it was all properly aligned! This is the same computer as then.

Please help! I need to use Zoom for work now!!

I've just downloaded the zoom app on my smartphone which is running stock android 10, without personalization of the manufacturer. I joined 2 meetings and in both of them I encountered this issue. The audio output of the meeting is from the internal speaker (I mean the smaller speaker on top of the phone that is being used in calls with the phone at your ear). Also, when I turn on the volume while I am in a meeting on zoom, the phone automatically picks the "call" volume, not the "media" volume. It is impossible to use the app this way because even at the highest volume the sound is too low. I feel like the sound should output from the hands-free speaker (the main speaker on the bottom of the phone) which has a lot higher volume than the internal speaker, but I haven't found any setting in the app to change the audio output. How can I solve this issue?

Hi Everyone,

I can only view my upcoming meetings until the end of April 2025.

I'd like to be able to view beyond what seems to be just 90 days. I have a schedule that is planned out through July and need to be able to look at, change and confirm details (manually approve participants) for meetings beyond the 90 days, this is very limiting.

There must be a way to set the view to a longer time range. 

Input appreciated!

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”

I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC.

When we're setting up meetings in Google Calendar that need to use Zoom, the invite generates two different links for some reason (two different IDs by the looks of it). This is super confusing and some people join one link, only to wait around for others who join via the other one.

What is the point of this functionality? I would like to set up a meeting with just a single link so there is no confusion at all. This happens whether you use the Gcal zoom add on or not. I can't seem to find a workaround at all. See screenie attached.