Folks, there seems to be a mistake in the page discussing how we should make a feature request. Let me elaborate.

In any discussion here in the forum making a feature request (or if you click the little blue "give feedback" sidebar while on the zoom site), we will be directed to this support page.  It's certainly understandable to have a single point of reference where you can direct all such requests....only, the instructions on that page are incorrect. It says:

1. Sign in to the Zoom desktop app.
2. In the top-right corner, click you profile picture.
3. Click Help, then click Give Feedback.
4. In the Give Feedback form, select a Product Area from the drop-down.
5. Under How satisfied are you with the experience?, choose a number between 1 and 5.
6. Enter your feedback, then click Submit.

But in my zoom desktop 6.5.3 (current as of today, on Windows), I don't have such a "Give Feedback" option. 

I do have "Report Problem.."--but it's not got the same fields described here. Instead it seems focused on providing diagnostics on a problem that happened at a point in time. 

Again, the support page I link to above (and all the forum threads, etc. pointing to it) are clearly about "giving feedback", like making feature requests. So it seems either that the support page needs to be corrected to refer to what DOES appear in the menu, or perhaps it should be pointing us somewhere ELSE where we can provide such product feedback.

Or does anyone else seeing this note find that they DO see "give feedback" under the "help" for their "account" icon in Zoom Desktop? 

Hi. I recently realized that when Zoom sends an invitation it has my old work company information in the signature block. It happens on my iPhone. I have my current email associated with Zoom mail, and that email account only has my personal signature block. Here's the sequence of events:

• I create a schedule meeting and save it.
• I then go to that meeting and add an attendee.
• I select the email option.
• The email is created, but the signature block contains my old information.

I've looked all over but can't find a place to change that setting. I've tried a dozen or so "solutions" that come up from a Google search, but many of them reference screens or tabs that I don't even have on my browser. (

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen.

Here's a screenshot of my settings. Sincerely hoping someone can help out with this!

Just reporting a bug as best I can.

The hover text that appears when your mouse is hovered over any of the buttons during a call has the chance of blocking any mouse clicks to said buttons. I've only really experienced it with the mute/unmute button but I'm sure it happens with the other ones too. It's really annoying! It's definitely gotta be a bug and I couldn't find anything for specifically reporting bugs so here I am.

I set up a meeting without a specific date or time so that several friends and I can Zoom with each other whenever we want to. I would like to copy the invite so new people can use the automatic login. I can't find this meeting anywhere in my list of meetings. The meeting ID is still good (I just finished a meeting with my friends). How do I get to the basic information about a meeting that doesn't show up?

I have been using Zoom on my MacBook Pro for almost two years with no problems.

Recently, my built-in facetime camera shuts off during meetings randomly from 1 second to 10 minutes into the session. It is turned back on if I stop and restart my video but it shuts off again at random.

I have tried to update to the latest version.

I have uninstalled and reinstalled Zoom on the desktop

I have shut down every other app running in parallel.

I have opted out of hardware acceleration, both incoming and outgoing.

Nothing seems to work.

Please help.

Thanks

I'm using the free version of Zoom, and sometimes I record during meetings. After the 40-minute first meeting, the recording takes some time to convert, and if the second meeting ends during the conversion, the second meeting recording says that conversion failed and says, "Please convert this recording later in Meeting->Recorded." I can't find that part. No matter how much I search and try, I can't figure it out, so I'm asking. Zoom was told that there is a recording tab in the meeting tab, and that there is a recording that was recorded but not converted, but I can't find the recording tab in the meeting tab. I also received another answer saying, "if the file failed to convert then the files are in the same place as recordings. Folders docs->zoom and then name and date of meeting.", but I can't find that on my PC either.