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Newcomer
December 13, 2024
Question

unable to change email

  • December 13, 2024
  • 1 reply
  • 0 views

Hi,

I have registered and set up my Zoom account with a business email address, but every time an invite is sent out, it defaults to my personal email address. I can't edit or change anything. Please can someone help?

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
December 14, 2024

It is not clear how you are sending the invitation. In most cases Zoom offers an invitation copy to paste into an email. If this is the case then the default address is controlled by your email software and you may need to manually change the from before sending. If some other method is being used perhaps the following may help https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063688