Hello,

When in meetings, it happens that my webcam freezes randomly.

What the other meetings attendees see: my image is frozen

What I see: my image is working fine. Sometimes my local return of the webcam is lagging a bit but that happens from time and does not seem correlated.

Frequency of the issue: once per week at least (I'm doing several hours of zoom meeting per day)

What I tried:

- switching to another webcam (the one embedded in my screen): it does not change anything (my image is still frozen)

- stopping video and reenabling it: other participants see a black screen, I still see my image working fine

- leaving and rejoining the meeting: it fixes the issue

The main difficulty is that I can't see the issue for myself (I need for other participants to tell me about it).

- I've looked at system logs (dmesg) without finding anything.

- cpu usage seems fairly normal (70% of a single cpu), gpu usage is about 14-20%

- my internet connection is very decent (1Gps towards using ethernet to the ISP router, then 10Gbps)

- I've never experienced this with other videoconference software so far, but I don't use them on a regular basis.

- I'm using zoom 5.14.5 (but I've seen this issue for several months and versions)

- I'm using zoom on a laptop from time to time, on the same connection, same linux distribution and never experienced this issue.

- linux distribution is archlinux, with i3 as a window manager

Would anyone have an idea on how to further troubleshoot this issue?

This just started to happen after I used an external camera.   I open zoom and you can't see me, just an option for a camera that is shown on the screen.  the options to change it are for that camera and another that aren't set up.  How do I get back to using my  computer camera. 

I have a meeting tomorrow and I don't have video now!!!

I'm having a consistent problem with my audio getting static and muffled after about an hour into a meeting. I ended up missing a large part of a class today. I uninstalled the app and redownloaded, and will see if that works. Is there anything else I should do?

Please I want to know if the Suscription link available through zoom api? I mean when you create a zoom meeting, then you update it and check box to require suscription, a suscription link is automatically generated. Now my question is can I get that suscription through API call? Is it available? Please let me know as it is very urgent. Thanks in advance

Hello, we use the Google Calendar to plan appointments for Zoom meetings there. Recently when I select zoom it now shows me that a login is required. However, when I log in, I get the following error message:

Chrome: ERR_TOO_MANY_REDICRECTS

Firefox: redirect error An error occurred connecting to script.google.com. This problem can sometimes occur when cookies are disabled or rejected.

Nothing has changed recently. Before that it always worked without problems. I have already deleted cookies, uninstalled/installed the Zoom add-on, tried a different browser. The same error message keeps coming up. What else can I do? I hope you can help me.

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Thanks

I went to open Zoom as usual. It asked me to sign in which it sometimes does. I signed in as usual and got a message to say my password had expired. I have never had this message before and have not set an expiry date on my password.

I went to the Zoom website where it said my password had been compromised on a third party app and I needed to reset my password. 

I did join another persons Zoom call last night and something popped up which took to be part of the entry process and clicked on.

Is this a scam? Has my security been compromised? I don't see any other posts about this. 

Would be very grateful for any insight.

many thanks