Hola! Necesito ayuda porque no puedo instalar zoom en mi macbook pro. Como sistema operativo tengo Ventura 13.2.1
Descargo el .pkg de la pagina oficial de zoom, comienzo con el proceso de instalacion pero al momento de instalar muestra un mensaje de error y no se instala en producto.
Consulte con el CX de Apple y me indicaron que el problema no es de la laptop sino del producto zoom. Todas las otras apps las he podido instalar correctamente.
En imagen adjunta envio el error que se puede visualizar al momento de la instalación.
Con respecto a las preferencias del sistema, estan configuradas tal cual indica el instructivo de zoom.
Aguardo por ayuda. Gracias por adelantado.

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Hi! I need help because I can't install zoom on my macbook pro. My operative system is Ventura 13.2.1
I download the .pkg from the official Zoom page, I start the installation process but when installing it shows an error message and the product is not installed.
I consulted with Apple's CX team and they told me that the problem is not with the laptop, the problem is with the zoom product. All the other apps I have been able to install correctly.
In the attached image I send the error page that can be displayed at the time of installation.
Regarding the system preferences, they are configured as indicated in the zoom instructions.
I wait for help. Thanks in advance.

When I am in the main meeting, I have audio and video without an issue. However, when assigned to my breakout rooms, I lose the audio stream and cannot hear what is being said. This has happened on a couple of occasions to me. It has also happened where I have audio in the breakout rooms but lose it when re-entering the main meeting. The video stream is intact and clear (i.e. no signs of poor connection). I have tried using my Mac speaker/microphone as well as AirPods Pro, but the issue has not resolved. 

Yes I know the alternative host needs to be in your same organization- and they are. im creating zoom rooms with alternative hosts that are a part of the same plan (we're all under a university) and some accounts zoom recognizes and zoom doesnt recognize other accounts. i know for a fact the emails that aren't working have been attached to a zoom account, so im not sure what the problem could be. is there any service i could use to manually appeal this, and get those zoom accounts registered? or is there no way? 

I have a regular Zoom that I always record to the cloud. Normally, the downloaded videos are 720p, but the most recent one was only 360p. The only difference that I can think of is that I was unable to attend, but that shouldn't matter since it's recorded to the cloud anyway.

Very frustrating...

Tim King

Hi there!

I have been connecting to Zoom my videoconferencing device (LifeSize Team220) many times (since 2020). But last friday I am not being able to connect to it anymore! I have no idea what will happened since then. Could it be that Zoom did an upgrade of their service so my Lifesize equipment has been left out of service...?

Does anyone else in this group has experienced something similar? Does anybody can advice me what can I check in my side? I will greatly appreciate any help given in this issue.

Thanks!

Regards,

Horacio SG