Downloaded ZOOM on my phone, tried to log in but got a 'wrong password' message, which is odd since I am certain I used the right one. I am a premium user and I need zoom for my job.

I did reset my password anyway, and have created a new password, but I continue getting the same message WITH THE NEW PASSWORD I JUST SET.

I've been unable to contact support, there are so many levels to support that it is impossible to navigate, not user friendly at all.

Now I am afraid to log out of zoom on my laptop since it may give me the same problem and then I'd be unable to use ZOOM at all, which I cannot have happen.

Why is my new password not recognized?

My wife is hosting a zoom event and is having me manage it. Some participants don't want to be recorded while the whole meeting will be. Is there a way to not have certain squares not be recorded? Everything i've found, including what my gut says, is that it isn't possible. Thought i'd ask here though. Thanks

We've been experiencing some problems due to the webcams, right now in about 8 different devices, chrome stops working when the webcam is turned on, we've tried to edit the camera settings from both, the devices and zoom but nothing have worked. We use different webcams too so that shouldn't be the problem, also Chrome version is up to date.

Is someone experiencing the same problem?

Thanks in advance.

Hey there,

has anyone else experienced bad quality and delay on Zoom video after the latest update? since I updated it to the latest version, my video is so bad , it is totally delayed and in really bad quality. It is working normally on GoogleMeet and others apps. It really upsets me since I paid it monthly for working, I get part of my income on that. 

Hello, I hope you are very well. My question is because when I use Zoom from the application downloaded on myCollaboration Tools laptop, when I speak, the other participants tell me that it sounds as if I were losing connection, that is, the audio is stuck for a few seconds and then comes back to "normal" but then again have the same problem. And the strange thing  -so to speak- is that when I use zoom from the browser (not the app on the laptop) it works fine, the other participants hear the audio well. I already tried deleting and downloading the application again and the same problem always continues. I tried with other applications such as google meet, microsoft teams, even record audio and it sounds fine, it's only the Zoom application that gives me this error. And I guess it can't be my Wi-Fi signal, because I'm literally next to the Wi-Fi box and also, the image doesn't look pixelated or stuck on the videocall, it's just the audio that doesn't work well.

Could you help me solve this problem please? 

Pd:  I’m trying to post a video that I recorded myself while using Zoom, so you can have a better look of the issue, but it’s not supported, however if you like I can email you the video.