NO AUDIO-->Please help me figure out how to "update" my Zoom Account, audio is not working on both my iPhone, and my ancient MacBookAir.... Already changed passwords, logged- out, shut down, re-started.  I tried calling their 888 number (to no avail) & I put in my ten-digit personal meeting id # plus my 6 digit key number & zoom bot on phone said "account not found" ...I've used zoom, like everyone, on both my cellphone & laptop for the last 3+ years.  Any answers?  Thanks

realice una reunion estaba en modo de grabacion al terminar la sesion no se mando a la nube por falta de espacio , me pido actualizar el espacio de almacenamiento lo hice pero me mandan un correo donde en unos dias se deshabilitara el video........... como hago para recuperar esa sesion.... GRACIAS

I used Zoom extensively last year and never had this problem.  This is what is happening today.

• I turned on Breakout rooms in my settings
• When I scheduled a meeting, I enabled breakout rooms.
• I joined the meeting early and created 5 rooms allowing participants to choose
• When the participants joined, I opened all the breakout rooms

The participants could not see the invitation to the breakout rooms.

They did not have the "more" dots to get to breakout rooms.  

This truly puzzled me:

They can't see the list of rooms even when I shared my screen. 

I have attached a screen shot below.  They could see the picture that is behind the list of rooms.

Fortunately, this was a test but we need a meeting with ~100 participants with breakout rooms

Any help appreciated!!