Hi,
Zoom has worked perfectly for well over a year but now there is a problem that I cannot resolve.

Zoom meetings work fine until a third (or more) person joins the meeting. At that point my video (I am the host) starts ‘jumping up and down’ (jerking). Everyone on the call see this instead of a steady image from me.

Having checked all settings that I can think of and even reinstalling Zoom, I cannot find an acceptable solution.

The work around solutions are to switch from using pc and use a tablet instead or (wash my mouth out) to close the zoom meeting and use MS Teams instead.
There are no problems in MS Teams. That might be a clue?

Can you suggest any solutions?

Geoff

Hello! I currently have Zoom Pro but I might have more participants than 100.
Zoom Business comes with 10 license minimum which makes the price really expensive.
Is there any plan or solution to have 101-300 participants but only 1-2 licenses for an affordable price?

Just wanted to notify the Zoom community of an email I received, prompting me to download a "security app" to continue using Zoom

The email is fairly cleverly designed with Zoom header / logo / colours

From: Zoom Info Technical Support Team

Subject: Secure your Zoom account: Install our newest security and safety app

Dear Customer,
Here in Zoom Team are consistently enhancing and refining our network to make sure a improved and more protected environment. Based on our security measures and the particular requirements of your Zoom user account, we now urge that you download and install our most recent security and safety app. This basic yet important application will help us maximizing the protection of your user account and our computer system overall.
[button] Download Safety App

Be advised that your account will remain inactive until you complete the safety measures mentioned above. We apologize for any inconvenience this may cause.

-The Zoom Squad

The link takes you to a site that is also branded with Zoom logo and colours, with an EXE download (ZoomInstaller.exe or something like that)

Almost had me fooled so I'm assuming anyone else who may not know how to check the "from email" (*********** disguised as Zoom Technical Support), or "reply-to email" (*********** again disguised as Zoom Technical Support), or be looking very closely may accidentally download and run this!

DON'T DO IT!

-Laura

Instead of my virtual background being solid, it has a "window" (round, rectangular or heart shaped are the choices). I only want my background to not have a window, because I don't want others to see what is going on behind me in my physical space.  Is there a particular setting I can adjust to get rid of the window?