I can't find my previous cloud recording

Forum|Forum|4 years ago
December 11, 2021
5 replies
0 views

I hosted a meeting on 8th December named 'women's essentials' and i recorded the session but now i can't seem to find the recording. Plzz help me wid it

Bri

Community Manager

Hi there! If you sign in to your Zoom web portal, click Account Management then Recording Management, and you should see a list of cloud recordings on your account. Let me know if it's not there! 🙂

https://support.zoom.us/hc/en-us/articles/205347605

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VictoriaB

Newcomer

Mine isn't there. I saw my recording converting today and then it asked where to file it. I found the file I wanted to save it in on my computer, but then it disappeared and now I can't find it.

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revpeedee2

Newcomer

I cannot find my cloud recording. The meeting was recorded less than a month ago

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SB22

Newcomer

I had the same problem and noticed that the recording was saved in the deleted recordings folder. In the Recordings tab, you should see Deleted Recording at the top right.

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KimRoyle

Newcomer

My recording does not show up in my recording list on either the cloud nor the computer. I followed the link to view the recording and I get an error message, "This recording does not exist. (3,301)". This was recorded less than a week ago.

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SB22

Newcomer

I had the same problem and noticed that the recording was saved in the deleted recordings folder. In the Recordings tab, you should see Deleted Recording at the top right.

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JamesFisherman

Newcomer

Same problem here. I am sure I pressed record last night in our zoom meeting but I cant find it. Where is the official reply here from Zoom?

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regibiz

Newcomer

Same problem. I had a meeting this evening. I recorded it. I heard when it said "recording in progress" and when it said "recording stopped." but I can't find it anywhere. It looks like zoom doesn't respond. What a shame that we are being treated like that as if we don't matter once we pay for their service. I don't think they are sensitive to what some of those recordings meant to us. What a shame!