Hi! Thanking anyone for a reply!

My wife teaches piano with our granddaughter. Recently both her and my wife are unable to hear respective pianos being played during the meeting - but they can hear each other talking.

I have searched for recent answers with no luck other than to say with the latest update you need to have a paid subscription to change the setting for a type of audio suppression cutoff.

I am having trouble changing audio settings to rectify this, does anyone have a solution please?

Signed:

Peter (++desperate++)

I want to allow another person to log-in and claim host for my meeting.  I have tested out the host key many, many times on my end by logging in with my personal unpaid Zoom account and seeing if I'm able to claim host of the meeting that was set-up with my paid work Zoom account, and every single time it works just fine for me. However, others are telling me that sometimes they can't even see the claim host button, and sometimes the host key is working for them and sometimes it does not.

The other day, three of us logged in to test it, and two of us were able to successfully claim host with no issues, but the third person was not able to and kept getting invalid host key error.

We're all working remotely in different areas, so there is no way for me to physically be with the people who are having the issues and walk them through it to triple check what they are doing on their end and be able to see the error happen in real time. 

I'm at my wits end because my colleagues are telling me that sometimes it works, sometimes it doesn't.  Sometimes they can see claim host, sometimes they can't, but I keep testing it and testing it from my computer and have never once had an issue, HELP!

Whenever someone joins my personal meeting room, a pop-up video preview dialog always appears that prompts attendees to turn on their video. I do not want this to be enabled and can't figure out how it was activated or how to deactivate it.

It's an annoying extra step that someone must go through before they join my meetings.

Anyone know the right setting that will allow attendees to join the room with whatever their default setting is (camera on or camera off)?

Hello -- we have had several uncomfortable instances of participants coming off mute during large meetings, despite having the "mute participants upon entry" setting enabled. Is there another setting that would allow us to completely prevent users from unmuting themselves not only upon entry, but throughout the meeting?

In the past, we have found a setting that allowed us to mute participants throughout the meeting, but it also disabled participants from using the meeting chat. We would like to allow participants to use the chat, but remain muted throughout meetings.