Hello, I'm having audio issues when sharing content with audio in Zoom.

This has been very problematic, and it's hard for me to transition from my old Windows 10 laptop to the Windows 11 laptop.

Specifications:
Windows 11
AMD Ryzen 5 5500U
Tested on Zoom 64-bit versions 5.10.4, 5.11.1, 5.11.3

Setup:
- Laptop is connected to an external monitor/TV
- Laptop output speaker set to external monitor/TV
- Audio is CLEAR when playing from external monitor/TV

Issue Scenario/Steps:
1. I connect to Zoom computer audio with speaker set to the external monitor/TV.

2. When I share screen (with "Share sound" checkbox ticked), the shared audio is totally blocked or muffled/drowned out from my external monitor/TV. All participants in the meeting are muted.
- Issue happens regardless if I'm sharing audio content from a browser or from Windows Media Player.
- Tried changing shared Zoom audio setting between Mono and Stereo but no improvements.

3. The audio becomes CLEAR if I do any of the following:
A) Click "Pause Share" -- audio from external monitor becomes clear (but of course participants won't hear anything). But when I click "Resume Share", the audio issues return.
B) I disconnect from Zoom audio.  If I rejoin Zoom computer audio, the shared audio becomes blocked/muffled.

4. Audio issue is likely to occur on music/singing audio. If sharing audio content with a person speaking, shared audio is clear.

What should I do to further troubleshoot or fix the issue? Thanks in advance!

Hi there, I am trying to download a report of all the people who have registered as well as any questions that they have asked for an upcoming meeting.   I am going into "reports" "meeting report" then selecting the meeting and hitting “generate” and “all registrants” It is only coming up with one registration (me which was a test!) and no record of the question I asked when I know there have been 21 registrations in total… hoping someone can help? Thank you

Hello!

What would be the best practice for re-sending out a Zoom Meeting registration to folks who have already registered? In this case, the registration form questions were updated and the Meeting host wants to make sure that the people who had already registered have the opportunity to answer the new questions.

Thanks in advance!

Something has changed in recent weeks and the entire online piano teacher community is suddenly having the same issue where almost every note our students play is muted no matter what audio settings are enabled or disabled (BELIVE ME, we ALL know what audio settings are supposed to be on or off for lessons...we've been doing this for 3 years now, so please don't reply telling me to "enable original audio" or uncheck "automatically adjust microphone volume"). Students who I've had no trouble hearing ever before are suddenly all having the same problem at the same time, even after we've double-checked all audio settings. Zoom has changed something and it's screwing with our business! Can anyone shed any light on what on earth is different now and when/how Zoom is going to fix it?

Good afternoon

We have 5 pro licenses and have been using Zoom for almost five years now, but we have recently had major issues with meetings in the last month or so.

• The meeting was deleted by Zoom for no apparent reason (it disappeared from my online Zoom portal)
• Reoccurring meetings show up in the calendar before we have saved them.
• Changing the dates/times of a recurring meeting in a series does not update the calendar meetings.

This now causing major issues with our calendar planning and cancelling meeting for no apparent reason. I have no one to speak with and no idea why this is happening all of a sudden.

PS: We use the online portal for booking our meetings.

What can I do?

Hello

Starting a few weeks ago, when I open zoom on my desktop and try to sign in:

1. If I try to sign in with my google account, Chrome just hangs (blank page, that says on the bottom Trying to connect to accounts.googe

2. If I try instead to sign in with my zoom username and password, it just says Unable to Connect,

Did not have the problem before.  Not sure, but it may have started when I upgraded from windows 10 to 11.  I am not having any issues when using zoom on my phone or laptop.

I have uninstalled and reinstalled the latest version of zoom, and have cleared the Chrome cache, but doesn't help.

Also, strangely, I am unable to open many of the zoom company web pages from either Chrome or Edge...the pages just hang, blank.

Thanks

Ed