Hi, when I click my picture in the top right hand corner, all it gives me is my email address and an option to sign out. There is no drop-down menu allowing me to check for updates. I am a paid subscriber. I cannot find any other way of updating zoom. In settings, I have switched on automatic updates, even so zoom starts misbehaving and needs a manual update. Please advise. Thank you!

So after the recent update, when another person in the meeting is sharing their screen and audio, Zoom is muting/muffling the shared audio whenever my microphone is picking up some sound or i am talking.
I am using the desktop version of Zoom and didn't have that issue before and i can't find any options to reverse that or any answers online.

Thank you in advance for your help

Hello,

HELP! Since updating to the newest version of Zoom yesterday, my recurring meetings are no longer integrating properly between Zoom and my Google Calendar. 

I have tried to get this to work two ways: 

1.) Scheduling the recurring meeting through Zoom (I tried both the app and web-based portal). 

2.) Scheduled through Google Calendar using the Zoom for G Suite Add-On through the Google Marketplace.

It works to add the meetings on my Google Calendar, but does not put them on my Zoom schedule. 

Can someone please advise what to do to correct this or confirm if this is perhaps a "bug" with the new update. 

Interestingly enough, it works just fine on my husband's free Zoom account, but not on my Zoom Pro account. 🤷🏻‍♀️

Thanks in advance for any assistance you can provide! 

Hello,

When participants join meetings, their audio does not come on automatically. They have to take time to find their audio setting and enable it. This wastes appointment time with patients.

Is there a setting I can change where participants audio is automatically enabled when they join the meeting?

This happens with every meeting

Thanks in advance

I have a member who cannot access any of the recordings from her Windows laptop if the registration requirement is turned on. She has always been able to in the past and it just stopped working last week. She is the only person that this happens to and I have not changed any settings on my end. Everyone else can access it fine as normal. If I turn off the registration requirement, she can view it, but I need this to be kept on so I can keep track of viewers. She clicks the link, enters the registration info, clicks the "I am not a robot" box and, for everyone else, it then asks for a password but for her, it just loops back to asking her to register again and again. She checked to make sure her zoom, chrome and laptop were all up to date. Uninstalled and reinstalled zoom. It has nothing to do with her account because she can access it from her phone. It is only her laptop that has stopped working. I would appreciate if anyone has any other suggestions that I could give her. Thanks!