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Since updating to the latest version, I've noticed that background noise is no longer effectively suppressed, leading to significant distractions and poor audio quality during my calls. This feature was working correctly before the update. Has anyone had this issue?
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Hi, I’m experiencing a persistent light pink background during Zoom meetings, even though all background and visual effect settings are set to "None". I’ve double-checked the following: Virtual Background is set to “None” Studio Effects are all disabled Touch up my appearance is off Adjust for low light is set to manual and turned off I tried switching between different cameras (built-in and external) — the pink background remains I completely removed Zoom, deleted the zoom.us folder from Application Support, rebooted, and reinstalled the app I also tested my webcam in other apps — the image is perfectly normal there (no pink background) Even in a fresh Zoom install, the pink background persists Tested in guest mode and in browser — same issue Any ideas what might be causing this? Is it possible that my account is storing some background or visual setting remotely? Thanks for your help!
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Hi, A few weeks ago I did a presentation and the recording was great, it recorded me, my learners and the presentation in gallery view no problems. But, last week I did the same thing but when the recording downloaded it only recorded my presentation and not me or my learners. I have tried looking into this and changing anything to help but nothings working. Now every time I practice recording it only records the presentation. I need to but able to record in gallery view in a few days time and I don't know what to do. Please Help!!!
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Dear Zoom Support Team, I am experiencing an issue with the Annotation feature during screen sharing. When I use the Annotate tool to draw or write on the shared screen, the other participants in the meeting cannot see my annotations. However, I can see them on my own screen. I have tried the following troubleshooting steps: Ensuring that annotation is enabled. Sharing the entire screen instead of a specific window. Checking for updates and ensuring I am using the latest version of Zoom. Verifying that annotation visibility settings are properly configured. Despite these efforts, the problem persists. Could you please advise on how to resolve this issue? Thank you for your assistance.
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I was on a meeting yesterday (Sunday, December 11th) and some popup informed me I now had animated reactions or emoticons. Sure enough...the hands clapping were clapping...it was cool. But, I cannot find any documentation or settings for that feature now.
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Hi all, I searched the community posts but I couldn't find the solution to my problem. Thanks to everyone can help me
I hope you can help me solve a problem I'm having with sending scheduled meeting invites.
I have 3 imap accounts configured in Outlook and one of them is configured as the default mail account.
I added a new Exchange account and now zoom uses that as the default account for sending. How can I change this setting? If I manually change the sender of the invite I get a notification of non-delivery
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Hardware/Software: Mac M1 on Sonoma 14.4.1 Bose QuietComfort 700 headphones Zoom Workplace 6.0.72 Problem: I connect my headset to my computer as default sound input and output. I enter a meeting, headset works great. I leave that meeting and go to another meeting. No sound. When I run the audio tests I get activity bars for microphone input and sound output but I hear nothing on playback and no one can hear me talk. I've done various restarts and connect/disconnects, tried switching between "system" and the entry for the headset. I can't find any true pattern to when it's going to fail, but usually it works for the first meeting and fails for the second one.
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Hi Zoom community, Could anyone suggest how to retrieve the duration of participants' webcam usage during a meeting? I’ve checked the Zoom API and dashboard but couldn’t find a way to access this data. Are there any alternative methods to obtain this information? Thanks in advance!
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My wife uses an Apple tablet to access the internet. On a Zoom meeting that I initiate, she can't share her screen. When she clicks "share screen", Zoom brings up a "broadcast" page and starts recording. How can she share her screen? I've tried all the "solutions" like making her host, enabling screen sharing with all participants etc. I can share my screen (from my Windows 11 laptop), but she cannot share hers. Tried the virtual assistant. It was useless. Any advice greatly appreciated.
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Hello,
I would like to change to langage on my zoom activity reports.
Currently, they are in french but I would like to have my meeting activity reports in english.
How can I change that ? Thanks
