Hi,

I have the enhanced "in meeting" chat enabled in Zoom settings, however I'm not seeing it when I opened Zoom. I tried uninstalling and reinstalling Zoom desktop client which seemed to fix it temporarily, but somehow it seems to have reverted. Others in my org clearly have access to it as I'm forever seeing messages of "<person> reacted to message <y> with <emoji>" as plain text messages in the chat. Does anyone know why this might be?

Thanks

We all live in an era where we may need to present to an audience to educate them on a topic, raise awareness, and/or incorporate a fun activity over work. To make your Zoom Meetings more interesting, this month’s ProTip is all about how to incorporate our annotation feature to allow meeting participants to mark-up your activity slide or write their general creative thoughts.

How to annotate on shared content

1. Start sharing your screen.
2. Tap the  Annotate on your screen. This will open the annotation tools.

    

3. You should see something like this and have an array of feature options to annotate (e.g., draw and stamp).
   

    

4. Have fun and annotate your page.
   
   
5. Tap the  Annotate button again to close the annotation tools once finished. 

This is a great tool for icebreakers (e.g., favorite food and/or place), emphasizing certain pieces of information, and online board games, such as Jeopardy. As a result, the meeting host may ask their participants to notate their designated presentation slide(s). Once their activity is done, they can clear their slide and move forward with the rest of their deck. For more information, please see our Zoom Support article here.

Please share with us situations where you have incorporated annotation tools into your Zoom Meetings in the comments below!

Hi

Can anyone help please?

My own image on Zoom has started freezing after a few minutes and then fading out to black outlines with everything else yellow.

I can see all the other participants perfectly with no stutters in either video or audio but they just see the frozen yellow me!

Stopping and starting the video just repeats the process.

It even does this when I just test a meeting with no participants.

I use an ACE mini PC with a generic webcam which has worked fine up till now and both Win 10 & Zoom are up-to-date with their latest releases and i've deleted an reinstalled the camera drivers

All the kit works absolutely fine on Skype - i'm completely flummoxed

Anyone any ideas please?

I noticed other users had similar connectivity issues with ethernet. Is this a known issue, and if so, are there any suggested steps I can take to resolve?  It only happens with zoom - not other meeting apps.  If I am connected to wifi, this error does not occur.  

Thank you for any advice. 

Hi. I included several polls in our meeting yesterday, but nothing is showing in my reports section to see names, etc. My setting is set up correctly for Zoom polls.

How is it that I can download polls information next to the meeting name, but cannot see poll details in my Reports section?

Thanks for any help with this.

Mari 

Hi. I recently was the presenter on a Zoom call featuring about 60 participants. I shared my screen, which consisted of a Keynote presentation. On my screen I saw the Keynote presentation and several participants on the right side of the screen, which is normal. However, as I found out later, the participants were seeing a dark gray box on the right side (attachment) throughout my entire presentation. The attachment shows the dark gray box. Pay no attention to the gray box in the middle; that is supposed to be there. Focus on the box on the side. I have done multiple Zoom presentations since the start of COVID and have often shared keynote presentations, created and displayed on my Mac book. This is the first time this problem has occurred. Can anyone  help?

Some user experienced the following error after our DUO 2FA is turned on. The user uses Outlook desktop v16 on windows 10 server. He can not use the Zoom add-on.

The error message is:

ADD-IN ERROR

Sorry, we can't load the add-in. Please make sure you have network and/or internet connectivity. Click Retry one you're back online.

There is no internet issue. The web version of outlook is fine. The mac version of outlook desktop is also fine.

"code":3001,"message":"Meeting does not exist: 85266242327."

I receive an access token through server-to-server OAuth2 authentication and use it to obtain a join token from local recording. While I can obtain a join token for meetings I created, I cannot obtain a join token for meetings created by others. Is it not possible to obtain join tokens for meetings created by others using server-to-server OAuth2 authentication? Would it be possible if a specific scope is set? If you know of any other methods, please let me know. Thank you.