Hi Everyone,

      Recently zoom workplace app doesn't work on My Macbook. (It works well last year)

It shows  cannot sign in on the app however I can log in on the zoom website.

It is also fail when I tried to join a meeting by using zoom app. I can join a meeting on the zoom website.

My environment is 

MacOS Ventura version: 13.7.4

Zoom app version: 6.3.10 (49367)

Anyone knows how to fix it?

Thanks!

When I use my Logitech Brio webcam in Zoom on my laptop (Dell Vostro 5502 - Windows 10), and I am wearing a striped or patterned shirt, the shirt appears to be moving or vibrating - see attachments, I know it sounds weird, but it is very distracting to everyone on the Zoom session. It does not happen with my Logitech 920 on another computer. It does not happen on my iPad. And it does not happen in the laptop camera app. I have manipulated every video setting in Zoom, to no avail. I have spoken with tech support from Logitech and Dell. I followed every suggestion they had, to no avail. No one has any idea. Does this happen to anyone else? Do you have a suggestion that I can try? Thanks very much.

Is there any way to get an itemized report of breakout rooms and each room's participants? I searched for this topic and found this thread, but it's from last year and I want to know if this has changed.

If not, has anyone found any workarounds to this? This is for a speed matching-type event, so keeping track of breakout room participants is key.

Thank you,

Robert

I recently tried to have a meeting and when I joined, the host couldn't hear me and I couldn't hear him. I tried every fix I could come up with in the short time before we gave up. I tested the audio devices in the app and they worked. I checked permissions and whether my audio was turned up. I looked to see if either of us were muted in the app and there was no indication of that. I restarted my computer. I re-installed zoom. I used the browser instead of the app. I used a different computer. I used my phone. I used multiple audio devices on each of the computer/phones I used. And I've used each of those devices for a hundred or more zoom meetings before this so I know my computer can handle it. And the host has regularly used zoom to record meetings as well and said he'd never encountered this problem.

What else was there I could do?

My Zoom plan is workspace pro.  The host is on a laptop connected to a large screen so everyone in the room can see what is being presented.  I join the meeting with an Android and I we are on speaker mode.  The visual from my camera is very clear on the laptop yet very fuzzy on the large screen.

I have turned on HD video on my Zoom account, and played with settings on the laptop, the screen, and my phone.  What else can you all suggest?

"report/webinars/#{zoom_api_uuid}/participants?include_fields=registrant_id", account_id: zoom_account_id

We are taking leave_time only if id is present in the participants response.

for few users we are getting participant_user_id and id. But for few users we are not getting. Help us to understand what is the reason.