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EL 28 de diciembre del 2021 pagué el plan Pro de 149.00$ y no puedo actualizar. He seguido los pasos recomendados en cuanto a la administración de usuarios y la edición de plan sin tener éxito alguno. Exijo que mi plan sea actualizado a la brevedad.
我的zoom账号已经升级为zoom pro专业版本了，发起会议后，中国大陆的用户仍然无法直接通过会议号和会议密码进入会议，报错代码为13215。
现在又说是因为没有开通中国数据中心，只有商业版和企业版才有开通中国数据中心，但是商业版又需要10个用户以上起购，非常不好用。
I can't allocate co-hosts. There are a number of articles on here with how to enable co-host but I think the system has changed since they were written and I can't find it - I've done random searching but can't see it - could anyone help?
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I trimmed a Zoom meeting down to 13 mins, but I thought I was deleting the 13-minute section. Is there a way to get back the full meeting? Please help!!
A person calling himself "James Smith" and pretending to represent "Ritual.com" preys on job seekers, trying to get them to add "ritual-at-job4u.com" to their Zoom contacts to facilitate an online hiring process. (That e-mail address uses a domain name that is registered but parked (not in use). Ritual, apparently, is a real company that sells vitamins online—and I suspect they don't know about this scam. "James Smith" contacted my son—a video editor—about producing content for Ritual. He's had this happen before. At some point the fake HR manager says he needs to send money—for equipment or something, and says he will be reimbursed. I believe the last time this happened, the scammers also used Zoom as part of the scheme.
So... beware!
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I have been participating in regular zoom meetings for years. Tried to log in to a regular meeting this morning and got a complete runaround. First they tried to log me into facebook, which I do not use. Then they sent me to the login page, which I have never had to do before, and after multiple attempts, I created an account. I still could not log in to my meeting. And the AI 'assistant' (which is garbage) kept running me in circles. And tech support is only for paid customers. I see that there has been an 'upgrade' here, but it has made things worse. Using a Windows 11 PC.
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Hello, I'am new with Zoom meetings. I use an Apple Mac mini with MacOS Ventura 13.2.1. The system preferences are correct. I was phoning with Apple Support and they told me, I should ask the support of zoom, cause the preferences were right. Can somebody of the community help me?
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I am having issues with a new pair of Bluetooth headphones that I am using in zoom meetings. The old one works well without any issues, it was just too old and worn down so I had to replace it. (I am using a windows 11 computer). With the new headphones, I am having issues while on call. The microphone just stops working after 2 - 3 minutes in the call, I have to disconnect and reconnect Bluetooth manually for it to work again, and just gets disconnected after 2 - 3 minutes. This is a lot of hassle since I am conducting online classes, and the mic stops working in the middle of my discussion. I tried to use the same Bluetooth headphones (the replacement) on a mac and it's working fine. It only has issues on Zoom when using windows. I tried using the same headphones with other applications on windows and they are working fine. I tried the following fixes, but to no avail: (1) Unpair and pair the BT headphones, then restart the computer (2) Uninstall and reinstall BT drivers (under device manager) (3) Updated the drivers for my computer (from the manufacturer's end) (3) Uninstall and reinstall Zoom What could be another way to fix this issue?
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We keep regularly getting emails from Zoom saying we are using 1.76 GB worth of cloud recordings, and that our account only has 1 GB of cloud storage. However, whenever I check our Zoom archive of cloud recordings, there's certainly less than 2GB total. And the total we are allowed for this account is 5 GB? Any ideas? Also, we have a number of local recordings stored on a few different laptops, but this shouldn't contribute to our cloud storage total, right?? This is largely a repost, however, we are having the exact same issues! We received an email stating " This is a reminder that your account is using more than the available cloud recording storage. Cloud recording will be disabled on Jan 11." If anyone has any ideas or any similar situations/findings you can share, I'd sincerely appreciate it! Thank you!
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Hi
I am on vacation in 2 weeks and I need to set ups a person to manage as host. Is this function available on zoom.
Retired, disabled could use some help
Thanks
